Multi-party Turn-Taking in Repeated Human–Robot Interactions
An Interdisciplinary Evaluation
Bibliographic Data
| ID | 8064901 |
|---|---|
| Authors | Mateusz Żarkowski (0000-0002-5690-2770, corresponding author) |
| Year | 2019 |
| Volume | 11 |
| Issue | 5 |
| Pages | 693-707 |
| Publication date | 2019-11-08 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Social Robotics (JOURNAL) |
| Journal identifiers | ISSN: 1875-4791 • E-ISSN: 1875-4805 |
| Publisher | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/s12369-019-00603-1 |
| OpenAlex | W2985857672 |
| Language | EN |
| Citations received | 4 |
| References cited | 32 |
As social robots become more popular, so arises the need for these social agents to operate in environments involving multiple users. The robot control systems that govern these multi-party interactions require to be evaluated both from the technical and social standpoints. This paper presents the methodology, setup and results for experiment involving the social robot EMYS participating in multi-party interaction where pairs of participants interacted with the robot in a trivia questions game lead by the robot . In total 32 people, 16 pairs, interacted with the robot twice, which resulted in 32 interactions and 64 filled questionnaires. The developed robot’s multi-party interaction system was evaluated both in terms of performance and user assessment. The results show that the robot adhering to human turn-taking social norms reduced the number of occurring conversational errors, which improved the communicative performance from $$51.5\%$$ 51.5 % to $$80.5\%$$ 80.5 % , in addition, it made the robot perceived as more communicative, cooperative and fitting user expectations by up to 3 points on a 7 point scale. In addition, the study on repeated interactions revealed that user perception of the robot is affected by subsequent interactions, which can be of consequence in future experiments. This first impression caused lasting effect between 1 and 2 points on user assessment of several robot’s aspects, even when contradicted by objective performance measurement of the robot’s actual behavior
Algorithm · Database · Perception · Robot · Robotics · AI in Service Interactions · Computer Science · Psychology · Social Robot Interaction and HRI · Speech and dialogue systems · Artificial Intelligence
Explorations in engagement for humans and robots
Toward sociable robots
Long-Term Cohabitation with a Social Robot
Automatically Classifying User Engagement for Dynamic Multi-party Human–Robot Interaction
Are physically embodied social agents better than disembodied social agents
Does the Design of a Robot Influence Its Animacy and Perceived Intelligence
Emys—Emotive Head of a Social Robot
Persistence of the uncanny valley
The Role of Affective Touch in Human-Robot Interaction
Socially Assistive Robot for Providing Recommendations
A Simplest Systematics for the Organization of Turn-Taking for Conversation
| Unique citing works | 4 |
|---|---|
| Citations per year | 0,8 |
| Citation span | 2021 - 2025 (5) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 4 |