Enhancing Equity on Crisis Lines
Understanding the Background, Practices and Learning Needs of Responders in Canada
Datos Bibliográficos
| ID | 8907359 |
|---|---|
| Autores | Victoria Donkin (0009-0001-3587-1098, Centre for Addiction and Mental Health, autor de correspondencia), Chantalle Clarkin (0009-0005-6756-2811, Centre for Addiction and Mental Health), Amanda Gambin (0009-0006-7810-8750, Centre for Addiction and Mental Health), Marcos Sanches (0000-0001-9075-1761, Centre for Addiction and Mental Health), Karen VanderSluis, Allison Crawford (0000-0002-1320-0664, Centre for Addiction and Mental Health) |
| Año | 2025 |
| Volumen | 61 |
| Número | 5 |
| Páginas | 860-873 |
| Fecha de publicación | 2025-01-09 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Community Mental Health Journal (JOURNAL) |
| Identificadores de la revista | ISSN: 0010-3853 • E-ISSN: 1573-2789 |
| Editorial | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/s10597-024-01424-x |
| PMID | 39789246 |
| OpenAlex | W4406209093 |
| Idioma | EN |
| Citas recibidas | 1 |
| Referencias citadas | 31 |
Understanding the current state of equity, diversity, and inclusion (EDI) within the crisis line sector is essential to enhancing accessibility and acceptability of crisis line services for all. Through an intersectional lens, we examined 9-8-8 crisis line workers' personal and work demographics, training, resources, perceived competencies in supporting diverse populations. We conducted an electronic survey of crisis line responders and leadership in Canada. Data was analyzed using descriptive statistics, Fisher's test, and Mann-Whitney U/Kruskal-Wallis H tests. Open ended responses were analyzed using content analysis. 323 surveys were completed. Analysis revealed statistically significant associations between respondent demographics, training satisfaction, access to resources, and perceived competency in supporting diverse communities. Conclusion: The findings indicate the need for new approaches to recruitment and training in the crisis line sector to enhance the inclusivity of crisis services for all individuals seeking mental health support
Demographics · Descriptive statistics · Equity (law · Mental health · Political science · Psychiatry · Respondent · Sociology · Demography · Emergency and Acute Care Studies · Medicine · Migration, Health and Trauma · Posttraumatic Stress Disorder Research · Psychology
Unmet Need for Mental Health Care Among U.S. Children
Stigma
Mental Health Care for Latinos
Research electronic data capture (Redcap)—A metadata-driven methodology and workflow process for providing translational research informatics support
The Redcap consortium
The Effectiveness of Crisis Line Services
Promoting Antiracist Mental Health Crisis Responses
Something Has to Be Done to Make Women Feel Safe”
Trans and Gender‐Diverse peoples’ experiences of crisis helpline services
Community expectations and anticipated outcomes for crisis support services—Lifeline Australia
Analyzing Open-ended Questions by Means of Text Analysis Procedures
Decolonizing Mental Health Services for Indigenous Clients
The Influence of Race and Ethnicity in Clients’ Experiences of Mental Health Treatment
Understanding Mental Health
| Obras citantes distintas | 1 |
|---|---|
| Citas por año | 1 |
| Intervalo de citas | 2026 - 2026 (1) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 1 |