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Foreign Languages and Cross‐Cultural Knowledge

A Survey of Their Importance as Perceived by Human Resources Departments of Ohio's International Businesses

Bibliographic Data

ID8937597
AuthorsGiannina D'Agruma (University of Akron, corresponding author), James Hardy (0000-0001-5264-7672, University of Akron), James T Hardy
Year1997
Volume30
Issue1
Pages38-48
Publication date1997-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueForeign Language Annals (JOURNAL)
Journal identifiersISSN: 0015-718X • E-ISSN: 1944-9720
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1944-9720.1997.tb01315.x
OpenAlexW1983468331
LanguageEN
Citations received3
References cited5

Leaders in many professions now realize that fluency in a foreign language and understanding the thinking and behavior of customers and competitors are essential in their fields if the United States is to participate effectively in this global community. The intent of this study was to investigate the degree of importance that Human Resources Departments of Ohio's international businesses place on foreign languages and cross‐cultural understanding when they select candidates for their divisions, on foreign languages and cross‐cultural training for employees once they are hired, and on cooperation with colleges and universities to provide the training. The results indicate that a slight minority of the 170 responding companies consider it important to hire employees with foreign languages and cross‐cultural knowledge; several added that they would consider it most important if the hiring was done for international assignments. Even though a slight minority of companies with expatriates (the term used in business for employees working overseas) do not offer foreign languages and cross cultural training, almost all agree that such training increases productivity among expatriates and generates greater success with the assignment. Companies make little use of colleges and/or universities to train/educate employees and for translation and interpreting; however, if colleges and/or universities were to offer short‐term courses for employees who travel or are transferred overseas, many companies would be interested in enrolling their employees

Business · Competitor analysis · Cultural competence · Cultural diversity · Economic growth · Economics · Fluency · Foreign language · Human resources · Internationalization · Management · Mathematics education · Pedagogy · Political science · Productivity · Public relations · Higher Education Governance and Development · International Business and FDI · International Student and Expatriate Challenges · Marketing · Psychology

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Unique citing works3
Citations per year0,14
Citation span2004 - 2026 (23)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 3

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