Specific Organizational Citizenship Behaviours and Organizational Effectiveness
The Development of a Conceptual Heuristic Device
Bibliographic Data
| ID | 8976038 |
|---|---|
| Authors | David Coldwell (0000-0002-5377-5147, University of the Witwatersrand, corresponding author), David Alastair Lindsay Coldwell (Economic and Business Sciences University of the Witwatersrand Private Bag 3 Wits 2050 Johannesburg 2050 South Africa), Chris W Callaghan (0000-0002-6554-8363, University of the Witwatersrand) |
| Year | 2013 |
| Volume | 44 |
| Issue | 3 |
| Pages | 347-367 |
| Publication date | 2013-11-21 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal for the Theory of Social Behaviour (JOURNAL) |
| Journal identifiers | ISSN: 0021-8308 • E-ISSN: 1468-5914 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/jtsb.12046 |
| OpenAlex | W1913616956 |
| Language | EN |
| Citations received | 5 |
| References cited | 36 |
Organizational citizenship behaviour has generally been associated with organizational effectiveness. However, recent research has shown that this may not always be the case and that certain types of organizational citizenship behaviour such as compulsory citizenship behaviour, may be inimical to the fulfillment of formal goals and organizational effectiveness. Using military historical and business organizational secondary data, the paper maintains that extreme variance in either organizational (task) or personal (social psychological) support organizational citizenship behaviour generates entropic citizenship behaviour which derails completely the effective accomplishment of formal organizational goals. A general model of organizational citizenship behaviour with entropic citizenship behavior as its novel conceptual boundary is developed in the paper, and four specific propositions with implications for future empirical research are delineated
Business · Citizenship · Conceptual framework · Epistemology · Heuristic · Knowledge management · Organization development · Organizational behavior and human resources · Organizational citizenship behavior · Organizational commitment · Organizational Effectiveness · Organizational engineering · Organizational learning · Organizational performance · Organizational studies · Political science · Public relations · Social science · Sociology · Variance (accounting · Computer Science · Cultural Differences and Values · Job Satisfaction and Organizational Behavior · Law · Psychology · Social Psychology · Workplace Spirituality and Leadership
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Negative Influences of the 4th Industrial Revolution on the Workplace
Bibliometric Analysis of Global Research on Organizational Citizenship Behavior From 2000 to 2019
Impact of Michigan Leadership Behaviors on Organizational Citizenship Behaviors in Vietnamese Primary Schools
Research in Organizational Behavior
Understanding prosocial behavior, sales performance, and turnover
An essay on organizational citizenship behavior
Organizational commitment and psychological attachment
State or trait
Task Performance and Contextual Performance
The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness
A Meta‐analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior
Organizational Citizenship Behaviors
Using an Integrated Typology of Deviance to Analyze Ten Common Norms of the U.S. Middle Class
Four Concepts of Social Structure Douglas V. Porpora
Compulsory Citizenship Behavior
Achieving Cooperation under Anarchy
Predictors of Negative Spillover from Family to Work
| Citations per year | 0.71 |
|---|---|
| Citation span | 2019 - 2025 (7) |
| Highly cited | No |