Organizational Citizenship Behaviors
A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research
Bibliographic Data
| ID | 23324296 |
|---|---|
| Authors | Philip M Podsakoff (Indiana University Bloomington), Scott B Mackenzie, Scott Mackenzie (Indiana University Bloomington), Julie Beth Paine (Indiana University Bloomington), Daniel G Bachrach (0000-0002-7497-4356, Indiana University) |
| Year | 2000 |
| Volume | 26 |
| Issue | 3 |
| Pages | 513-563 |
| Publication date | 2000-06-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Management (JOURNAL) |
| Journal identifiers | ISSN: 0149-2063 • E-ISSN: 1557-1211 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/014920630002600307 |
| OpenAlex | W2056749799 |
| Language | EN |
| Citations received | 450 |
| References cited | 93 |
The rapid growth of research on organizational citizenship behaviors (OCBs) has resulted in some conceptual confusion about the nature of the construct, and made it difficult for all but the most avid readers to keep up with developments in this domain. This paper critically examines the literature on organizational citizenship behavior and other, related constructs. More specifically, it: (a) explores the conceptual similarities and differences between the various forms of “citizenship” behavior constructs identified in the literature; (b) summarizes the empirical findings of both the antecedents and consequences of OCBs; and (c) identifies several interesting directions for future research.
Citizenship · Conceptual framework · Confusion · Construct (python library) · Domain (mathematical analysis) · Empirical research · Epistemology · Organizational citizenship behavior · Organizational commitment · Political science · Social science · Sociology · Computer Science · Job Satisfaction and Organizational Behavior · Knowledge Management and Sharing · Organizational Leadership and Management Strategies · Psychology · Social Psychology
Formal and Informal Support Structures in Rural Military Veteran Entrepreneurship
Investigating Organizational Citizenship Behavior in a Physical Education and Sports Sciences Department
Mediating Effect of Teacher’s Empowerment between Head’s Authentic Leadership and Teacher’s Job Performance at Secondary Level in Punjab, Pakistan
The attitudes of elementary and middle school students and teachers towards online learning during the corona pandemic outbreak
Workplace Jealousy and Envy on Organizational Citizenship Behavior
The influence of employee engagement and organizational culture on organizational citizenship behavior with job satisfaction as mediation for employees
Does personality predict a likelihood display of organisational citizenship behaviours among university students? Empirical evidence from Ghana
Interactive effects of organizational commitment and incentives on firm resilience during a global crisis
The Relationship of Emotional Intelligence and Organizational Citizenship in the Scope of Women Employees
Leadership Effects on Student Learning Mediated by Teacher Emotions
Organizational role stress, quality of work life, organizational citizenship behavior, and psychological well-being among university faculty members
Exploring the Prevalence of Teachers’ Organizational Citizenship Behaviour and its Determinants
Analyzing the Relationship between Organizational Culture and Silence with Organizational Health among Employers of Fars Maskan Bank
Organizational Creativity Among Academic Leaders In Higher Education Institutions Based On Smart Leadership Standards
Access to Modern Medical Technologies in Russia and Europe
Is Industrial Agriculture Sustainable During Climate Change and Ecological Threats
A Motivational Perspective on Job Insecurity
Improving Millennial Employees’ OCB
Negative Influences of the 4th Industrial Revolution on the Workplace
The Health Cost of Organizational Citizenship Behavior
The Development of a Proactive Burnout Prevention Inventory
Does a Good Firm Breed Good Organizational Citizens? The Moderating Role of Perspective Taking
In Whom Do We Trust? A Multifoci Person-Centered Perspective on Institutional Trust during Covid-19
The Longitudinal Link between Organizational Citizenship Behaviors and Three Different Models of Happiness
Chinese Public Response to Occupational Safety and Health Problems—A Study Based on Psychological Distance
The Relationships of Human-Cobot Interaction Fluency with Job Performance and Job Satisfaction among Cobot Operators—The Moderating Role of Workload
How Do Coworkers Aid in Coping with Emotional Exhaustion? An Experience Sampling Method Approach
Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior
Teamworking in Healthcare during the Covid-19 Pandemic
Unstable Jobs Cannot Cultivate Good Organizational Citizens
Sustainability of CSR on Organizational Citizenship Behavior, Work Engagement and Job Satisfaction
Investigation of the Relationship Between Organizational Learning and Organizational Citizen Behavior Among the Staff of Teaching Hospital
The web of silence
Pengaruh Motivasi Kerja Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior (Studi Pada Karyawan Bank Jatim Syariah Kantor Cabang Kediri Dan Kantor Cabang Pembantu Blitar)
The little engine that could
Citizen weeks or the psychologizing of citizenship
From errors to OCBs and creativity
Compulsory citizenship behaviour and work-family conflict
Interpersonal citizenship behaviors
Teacher's withdrawal behavior
Cultural values, school innovative climate and organizational affective commitment
Does work passion influence prosocial behaviors at work and home? Examining the underlying work–family mechanisms
A meta-analytic comparison of self-reported and other-reported organizational citizenship behavior
From Interactional Justice to Citizenship Behaviors
Teachers' organizational citizenship behaviour
Conflict Resolution Strategies and Organizational Citizenship Behavior
Relationship Between Job Characteristics and Organizational Citizenship Behavior
The Moderating Role of Online Community Participation in the Relationship Between Internal Marketing and Organizational Citizenship Behavior
Associations of Organizational Justice and Ingratiation With Organizational Citizenship Behavior
Are “Good Soldiers” Safety Conscious? An Examination of the Relationship Between Organizational Citizenship Behaviors and Perception of Workplace Safety
The Mediating Role of Self-Efficacy on the Relationship Between Work-Family Conflict and Organisational Citizenship Behaviour
Conception and validation of the Behavioral Intentions Scale of Organizational Citizenship (Bisoc)
Regulatory focus and work-related outcomes
Identifying organizational identification as a basis for attitudes and behaviors
The value of value congruence.
Volunteer Performance in the Light of Organizational Success
Normative Management and Diversity in International Non-government Organizations
Where do I stand? Examining the effects of leader–member exchange social comparison on employee work behaviors.
Moral Sentiments and Material Interests
Common method biases in behavioral research
Job Performance
Organizational Citizenship Behavior
Prosocial Motivation
Personnel Selection, Psychology of
Individual- and organizational-level consequences of organizational citizenship behaviors
Good soldiers and good actors
The Effects of Job Embeddedness on Organizational Citizenship, Job Performance, Volitional Absences, and Voluntary Turnover.
Justice at the millennium, a decade later
The relationship of age to ten dimensions of job performance.
Leader–member exchange and affective organizational commitment
The joint effects of personality and workplace social exchange relationships in predicting task performance and citizenship performance.
Testing and extending the group engagement model
Regulatory focus as a mediator of the influence of initiating structure and servant leadership on employee behavior.
When lending a hand depletes the will
Work Engagement
A Meta-Analysis of the Relationship Between Organizational Citizenship Behavior and Counterproductive Work Behavior.
Employee Attributions of the “Why” of Hr Practices
Antecedents and Consequences of Teacher Organizational and Professional Commitment
Can You Handle the Pressure? The Effect of Performance Pressure on Stress Appraisals, Self-regulation, and Behavior
Impact of competitiveness on salespeople's commitment and performance
Transformational Leadership and Job Behaviors
Transfer of Training
When CSR Is a Social Norm
The Personal Costs of Citizenship Behavior
Leadership and Procedural Justice Climate as Antecedents of Unit‐level Organizational Citizenship Behavior
Public Service Motivation and Interpersonal Citizenship Behavior in Public Organizations
Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior.
Leader-member exchange and citizenship behaviors
How Servant Leadership Influences Organizational Citizenship Behavior
Relational correlates of interpersonal citizenship behavior
Taking a Multifoci Approach to the Study of Justice, Social Exchange, and Citizenship Behavior
Happiness, Health, or Relationships? Managerial Practices and Employee Well-Being Tradeoffs
Modeling the antecedents of proactive behavior at work.
Public service motivation and organizational citizenship behavior in Korea
Doing Unto Others
Construct Clean‐Up in Proactivity Research
Abusive supervision and subordinates' organizational citizenship behavior.
The impacts of perceived organizational support and psychological empowerment on job performance
Virtual Customer Environments
Fostering knowledge sharing through people management practices
The social psychology of organizations
Personnel selection in organizations
Research in Organizational Behavior
Handbook of motivation and cognition
Handbook of Social Psychology
Organizational Citizenship Behavior
Understanding prosocial behavior, sales performance, and turnover
An essay on organizational citizenship behavior
Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance
Justice as a Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behavior.
Organizational commitment and psychological attachment
Genesis of popular but erroneous psychodiagnostic observations.
Cognitive versus affective determinants of organizational citizenship behavior.
A Theory of Individual Differences in Task and Contextual Performance
Does Perceived Organizational Support Mediate the Relationship Between Procedural Justice and Organizational Citizenship Behavior?
Perceived Organizational Support and Leader-Member Exchange
Interpersonal facilitation and job dedication as separate facets of contextual performance.
State or trait
The motivational basis of organizational behavior
Taking Charge at Work
Organizational citizenship behavior and the quantity and quality of work group performance.
Relationship between organizational justice and organizational citizenship behaviors
Transformational and Transactional Leadership and Salesperson Performance
Task Performance and Contextual Performance
Impact of Organizational Citizenship Behavior on Organizational Performance
Citizenship Behavior and Social Exchange.
A Meta‐analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior
Evidence that task performance should be distinguished from contextual performance.
The effects of organizational citizenship behavior on performance judgments
Contact employees
Job Satisfaction and the Good Soldier
Social exchange in organizations
Role Definitions and Organizational Citizenship Behavior
Commitment and employee behavior
Affect- And Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations.
Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors
Self-Reports in Organizational Research
Social behavior
Relationships among Nontask Behaviors, Rated Performance, and Objective Performance Measures
Individualism‐collectivism as an individual difference predictor of organizational citizenship behavior
The good soldier
Research in Organizational Behavior, Vol. 1
Psychological sense of community at work
Organizational Capital and Joining-up
Exchange and power in social life
Correlational bias in observer ratings
Measuring individual differences in empathy
Ubiquitous halo
The Norm of Reciprocity
Feeling good-doing good
Employee Involvement and Organizational Citizenship
| Unique citing works | 450 |
|---|---|
| Citations per year | 18 |
| Citation span | 2001 - 2026 (26) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 395 |