The effects of organizational citizenship behavior on performance judgments
A field study and a laboratory experiment.
Bibliographic Data
| ID | 23328491 |
|---|---|
| Authors | Tammy D Allen (0000-0002-0667-6138, University of South Florida), Michael C Rush |
| Year | 1998 |
| Volume | 83 |
| Issue | 2 |
| Pages | 247-260 |
| Publication date | 1998-01-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Applied Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0021-9010 • E-ISSN: 1939-1854 |
| Publisher | American Psychological Association (APA) (PUBLISHER) |
| DOI | 10.1037/0021-9010.83.2.247 |
| PMID | 9577234 |
| OpenAlex | W2084248721 |
| Language | EN |
| Citations received | 87 |
| References cited | 17 |
The process linking organizational citizenship behavior (OCB) with performance judgments was investigated in a field and a laboratory study. In the field study, managers rated the task performance and OCB of 148 subordinates. In the laboratory research, 136 students viewed and rated videotaped segments of teaching performance that demonstrated either high or low task performance and high or low OCB. In both studies, liking and perceived affective commitment mediated the relationship between OCB and overall evaluation. Liking also mediated the relationship between OCB and reward recommendations. Further, the field study indicated that the causal motive attributed by the manager for the employee's OCB mediated the relationship between OCB and overall evaluation.
Field (mathematics) · Management · Organizational Behavior · Organizational citizenship behavior · Organizational commitment · Task (project management) · Cultural Differences and Values · Job Satisfaction and Organizational Behavior · Organizational Leadership and Management Strategies · Psychology · Social Psychology
Impression Management in Organizations
Teach Me Fishing or Give Me the Fish
When teachers go the extra mile
Prosocial Behavior and Job Performance
Effects of Organizational Justice on Organizational Citizenship Behaviors
Individual- and organizational-level consequences of organizational citizenship behaviors
The double-edged sword of leader humility
Speaking more broadly
Testing and extending the group engagement model
The potential paradox of organizational citizenship behavior
Can You Handle the Pressure? The Effect of Performance Pressure on Stress Appraisals, Self-regulation, and Behavior
The Personal Costs of Citizenship Behavior
Integrating the Bright and Dark Sides of OCB
Leader-Member Exchange as a Mediator of the Relationship Between Transformational Leadership and Followers' Performance and Organizational Citizenship Behavior
Relational correlates of interpersonal citizenship behavior
Getting Credit for Proactive Behavior
Motivated to Penalize
Parental Leave of Absence
Citizenship and Counterproductive Work Behavior
Person–Organization Fit and Contextual Performance
Flexible Work Practices
Looking at Both Sides of the Social Exchange Coin
Psychological Contract and Organizational Citizenship Behavior in China
The nature and dimensionality of organizational citizenship behavior
The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange.
Organizational Citizenship Behaviors
Who Is a Good Organizational Citizen? Social Perception of Male and Female Employees Who Use Family Leave
Applicant Gender and Family Structure
Empirical Evaluation of Dimensionality of Organizational Citizenship Behavior for Indian Business Context
Field Experiments in Organizations
Caregiving Representations at Work and the Moderating Role of Job Self-Efficacy
Effects of Organizational Justice on Organizational Citizenship Behaviors
The Role of Organizational Citizenship Behavior and Gender between Job Satisfaction and Task Performance
Associations of Organizational Justice and Ingratiation With Organizational Citizenship Behavior
Understanding The Mediating Role of Quality of Work Life on the Relationship between Emotional Intelligence and Organizational Citizenship Behaviors
Dimension of Organizational Citizenship Behavior and Its Effect Toward Employees’ Performance at Capital Investment and Licensing Service Office South Buru District
The impact of organizational justices on organizational success
Man in the mirror? Exploring the influence of leader and follower narcissism (in)congruence on follower voice
Go the extra mile, but not in one direction
Relationship between team-level abusive supervision and team performance
Can I control my actions and emotions? Examining when and why employees react adaptively or maladaptively to coworker voice
Measurement invariance of organizational citizenship behavior across gender
To act or not to act? How do pregnant employees perform based on family‐supportive supervisor behavior
The Motivational Basis of Citizen-Led Local Interventions
Peer Reaction to Manager Stewardship Behavior
From Deception to Rejection
Understanding the dynamic relationship between career plateauing, organizational affective commitment and citizenship behavior
Helping in the eyes of the beholder
Perceived overqualification and job performance
Organizational Citizenship Behavior and Reputation
Stay Humble and Fly High
The Relationship Between University Student Commitment Profiles and Behavior
Workplace Politics and Performance Appraisal
Viking leadership
Promotive Voice, Leader-member Exchange, and Creativity Endorsement
Role of Leader-Member Exchange, Knowledge Hiding, Prosocial Motivation, And Impression Management Motivation for The Creative Potential of Employees
Effect of appeal orientation in sponsored ad forwarding on a microblog platform
OCB as a handicap
Organizational citizenship behavior in work groups
A dyadic model of motives, pride, gratitude, and helping
Counternormative impression management, likeability, and performance ratings
Supervisor‐Directed Emotional Labor as Upward Influence
A multi‐rater assessment of organizational commitment
The dual commitments of contingent workers
Citizenship under pressure
Exploring the dark side of organizational citizenship behavior
A dual‐path model of observers' responses to peer voice endorsement
I” is to continuance as “We” is to affective
The good soldier
Sharing Good News at Work to Collaborate and to Self‐Enhance
An integrative model of managerial perceptions of employee commitment
Haunted by the past
The impact of impression‐management tactics on supervisor ratings of organizational citizenship behavior
Why do lay people believe that satisfaction and performance are correlated? possible sources of a commonsense theory
Organizational Citizenship Behavior
The mixed blessing of leader mindfulness
Other-oriented emotional intelligence, OCBs, and job performance
To engage or not to engage in organisational citizenship behaviour
Unfolding the relationship between emotional intelligence and performance
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs
Within-individual relations of emotional, social, and work self-efficacy beliefs to organizational citizenship behaviors
Are all good soldier behaviors the same? Supporting multidimensionality of organizational citizenship behaviors based on rewards and roles
Reflections on the labyrinth
Two wrongs is what makes it more right
Does taking parental leave make you a more likeable worker? Evidence from a survey experiment
Gender and Discretionary Work Effort
Lost opportunity
Personnel selection in organizations
An essay on organizational citizenship behavior
Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance
Cognitive versus affective determinants of organizational citizenship behavior.
Organizational citizenship behavior and the quantity and quality of work group performance.
Impact of Organizational Citizenship Behavior on Organizational Performance
Influence tactics, affect, and exchange quality in supervisor-subordinate interactions
Evidence that task performance should be distinguished from contextual performance.
Job Satisfaction and the Good Soldier
Attributional processes of leaders in leader—Member interactions
Role Definitions and Organizational Citizenship Behavior
Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors
The psychology of interpersonal relations.
The effects of gender and leave of absence on attributions for high performance, perceived organizational commitment, and allocation of organizational rewards
Organizational Citizenship
In defense of external invalidity
The processes of causal attribution
| Unique citing works | 87 |
|---|---|
| Citations per year | 3,22 |
| Citation span | 1999 - 2026 (28) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 84 |