Good soldiers and good actors
Prosocial and impression management motives as interactive predictors of affiliative citizenship behaviors.
Bibliographic Data
| ID | 23387331 |
|---|---|
| Authors | Adam M Grant (0000-0001-8637-7447, University of North Carolina at Chapel Hill), David M Mayer (0000-0001-7631-9825, College of Business Administration) |
| Year | 2009 |
| Volume | 94 |
| Issue | 4 |
| Pages | 900-912 |
| Publication date | 2009-07-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Applied Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0021-9010 • E-ISSN: 1939-1854 |
| Publisher | American Psychological Association (APA) (PUBLISHER) |
| DOI | 10.1037/a0013770 |
| PMID | 19594233 |
| OpenAlex | W2123373882 |
| Language | EN |
| Citations received | 136 |
| References cited | 65 |
Researchers have discovered inconsistent relationships between prosocial motives and citizenship behaviors. We draw on impression management theory to propose that impression management motives strengthen the association between prosocial motives and affiliative citizenship by encouraging employees to express citizenship in ways that both "do good" and "look good." We report 2 studies that examine the interactions of prosocial and impression management motives as predictors of affiliative citizenship using multisource data from 2 different field samples. Across the 2 studies, we find positive interactions between prosocial and impression management motives as predictors of affiliative citizenship behaviors directed toward other people (helping and courtesy) and the organization (initiative). Study 2 also shows that only prosocial motives predict voice-a challenging citizenship behavior. Our results suggest that employees who are both good soldiers and good actors are most likely to emerge as good citizens in promoting the status quo.
Behavior management · Citizenship · Courtesy · Developmental psychology · Good citizenship · Helping behavior · Impression management · Organizational citizenship behavior · Political science · Prosocial behavior · Status quo · Corporate Identity and Reputation · Experimental Behavioral Economics Studies · Management and Organizational Studies · Psychology · Social Psychology
Impression Management in Organizations
The double-edged sword of employee authenticity in coworker interactions
The Nature of Slacktivism
Feeling good, doing good, and getting ahead
Social power facilitates the effect of prosocial orientation on empathic accuracy
Bottom-line mentality as an antecedent of social undermining and the moderating roles of core self-evaluations and conscientiousness.
Leader narcissism and follower outcomes
Third parties’ reactions to the abusive supervision of coworkers.
Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior
Unethical for the sake of the group
Feeling Capable and Worthy? Impact of Employee Silence on Self-Concept
Empathy Gaps Between Helpers and Help‐Seekers
Personnel Selection and Employee Performance
Does Seeing “Eye To Eye” Affect Work Engagement and Organizational Citizenship Behavior? A Role Theory Perspective on LMX Agreement
A Trickle‐down Model of Abusive Supervision
Why Employees Do Bad Things
Citizenship and Counterproductive Work Behavior
From Good Soldiers to Psychologically Entitled
A Meta‐Analysis of Voice and Its Promotive and Prohibitive Forms
The Bright Side of Being Prosocial at Work, and the Dark Side, Too
When Job Performance is All Relative
Organizational Identity and Organizational Identification
Danger Zone Entrepreneurs
Organizational Citizenship Behavior
How classroom climate is linked to prosocial behavior in undergraduate students
Influence of self-serving leadership on employees' helping behavior
Compassion at Work
Virtuous personality and bystander defending behavior among college students
Ripple Effects of Abusive Supervision
Features of self-presentation of deputies of the Legislative Assembly of St. Petersburg in the social network "VKontakte"
Teaching Kindness and Compassion
Disentangling altruism and public service motivation
Helicopter helping in the organization
Leader self-projection and collective role performance
The boss can’t tell
How and when authoritarian leadership affects compulsory citizenship behavior? A moderated mediation model of façade creation and leader-member exchange
How does perceived corporate social responsibility affect job performance during the Covid-19 pandemic? The roles of resilience and help exchange dynamics
Compassionate goals are associated with a greater willingness to help through a nonzero-sum mindset
How to include me
Go the extra mile, but not in one direction
The moderating effect of defensive voice belief on the curvilinear relationship between organizational identification and voice behavior in the hospitality industry
How does consumers' face consciousness influence green self-efficacy and consumption behavior, and how does electronic and social media persuasion moderate these relationships
The extended warming effect of social media
The initiative paradox
Leader self‐sacrifice
Socially Responsible Human Resource Management and Employee Moral Voice
A Moral Disengagement Investigation of How and When Supervisor Psychological Entitlement Instigates Abusive Supervision
Prohibitive Voice as a Moral Act
Emotional Intelligence and Business Ethics
When and How Knowledge Hiding Motivates Perpetrators' Organizational Citizenship Behavior
Supporting Creativity or Creative Unethicality? Empowering Leadership and the Role of Performance Pressure
Desperate Times Call for Desperate Measures
Entitlement Versus Obligation
Can Job Stressors Activate Amoral Manipulation? A Weekly Diary Study
The Behavioral Impact of Moral Appeals
Face consciousness and purchase intention of organic food
Interpersonal skills, role cognitions, and OCB
Challenging your boss with safe words
Wish-making during the Covid-19 pandemic enhances positive appraisals and job satisfaction
Pay it forward or keep it for myself? How narcissism shapes daily prosocial motivation and behavior after receiving help
Defining Who You Are by Whom You Serve? Strategies for Prosocial–Professional Identity Integration with Clients
“Let Me Show You How Nice I Am”
Should I Ask Over Zoom, Phone, Email, or In-Person? Communication Channel and Predicted Versus Actual Compliance
Soft Nudges Versus Hard Governance
Host country national support to expatriates
The case for transcendent followership
The Trickle-Down Effects of Inclusive Leadership on Employees’ Innovative Behavior
When Charismatic Leadership Loses its Luster
Collectivistic Leadership in Context
When Good Deeds Hurt
Stay Humble and Fly High
Does Leaders’ Impression Management Help or Hurt? It Depends on the Perspective of the Follower
Leader Machiavellianism as an Antecedent to Ethical Leadership
Underlying Motives of Organizational Citizenship Behavior
Leading with DEI on my Mind
Keeping up with the Joneses
Student impression management and academic performance
Are we really better together? A bottom-up aggregation of communal orientation and its effect on interdependent decision-making
The more I want, the less I have left to give
The path(s) to employee trust in direct supervisor in nascent and established relationships
How transformational leadership influences follower helping behavior
How does it feel and how does it look? The role of employee motivation in organizational learning type
Transformational leadership, psychological empowerment, and the moderating role of mechanistic–organic contexts
Leader–member exchange differentiation and employee performance
A dyadic model of motives, pride, gratitude, and helping
The two faces of high self‐monitors
Empirical analysis of shared leadership promotion and team creativity
The effects of passive leadership on workplace incivility
Breaking rules for the right reasons? An investigation of pro‐social rule breaking
When expressions of fake emotions elicit negative reactions
Examining the nature, causes, and consequences of profiles of organizational citizenship behavior
Exploring the dark side of organizational citizenship behavior
Sharing Good News at Work to Collaborate and to Self‐Enhance
A shield against ageism
Understanding daily citizenship behaviors
The effects of idea rejection on creative self‐efficacy and idea generation
Supervisors' exceedingly difficult goals and abusive supervision
The relationship between ethical leadership and core job characteristics
When Prosocial Motives Matter Most
Examining the predictors of teachers’ organisational citizenship behaviour from an individual perspective
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Climate as a moderator of the relationship between leader-member exchange and content specific citizenship
Motivational synergy
Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance
Organizational citizenship behavior and workplace deviance
Altruism and Prosocial Behavior
Relational Job Design and the Motivation to Make a Prosocial Difference
The Interactive Effects of Personal Traits and Experienced States on Intraindividual Patterns of Citizenship Behavior
The dynamics of proactivity at work
Predicting voice behavior in work groups.
Forming inferences about some intraclass correlation coefficients.
The Personal Costs of Citizenship Behavior
Interpersonal facilitation and job dedication as separate facets of contextual performance.
Relationship quality and relationship context as antecedents of person- and task-focused interpersonal citizenship behavior.
The causes of organizational citizenship behavior
Helping and Voice Extra-Role Behaviors
Estimating within-group interrater reliability with and without response bias.
The motivational basis of organizational behavior
Taking Charge at Work
Personal initiative
Relational correlates of interpersonal citizenship behavior
Getting Credit for Proactive Behavior
Modeling the antecedents of proactive behavior at work.
Does item homogeneity indicate internal consistency or item redundancy in psychometric scales?
The Work Design Questionnaire (WDQ)
Reflections on the Looking Glass
Uses and abuses of coefficient alpha.
The Scarecrow and the Tin Man
Organizational Citizenship Behavior in Work Groups
A Meta‐analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior
Retaliation in the workplace
Evidence that task performance should be distinguished from contextual performance.
Job Satisfaction and the Good Soldier
Organizational Citizenship Behaviors
Role Definitions and Organizational Citizenship Behavior
Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity.
Universals in the Content and Structure of Values
The theory of planned behavior
What is coefficient alpha? An examination of theory and applications.
Prosocial Motivation
Impression management versus intrapsychic explanations in social psychology
Role Identity, Organizational Experiences, and Volunteer Performance
Out on a Limb
In Search of the Organismic Valuing Process
Linking Personality to Helping Behaviors at Work
Self‐Monitoring at Work
Impression management
A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation
Predicting Organizational Citizenship Behavior
Dispositional Predictors of Organizational Citizenship Behavior
Change‐oriented organizational citizenship behavior
Individualism‐collectivism as an individual difference predictor of organizational citizenship behavior
The impact of impression‐management tactics on supervisor ratings of organizational citizenship behavior
OCB as a handicap
How social an animal? The human capacity for caring
Undermining children's intrinsic interest with extrinsic reward
Bargainer characteristics in distributive and integrative negotiation
Is empathy-induced helping due to self–other merging
Reinterpreting the empathy–altruism relationship
A theory of generativity and its assessment through self-report, behavioral acts, and narrative themes in autobiography
Prosocial Behavior
Self-monitoring
Conventional wisdom on measurement
Intraclass correlations
| Unique citing works | 136 |
|---|---|
| Citations per year | 8,5 |
| Citation span | 2010 - 2026 (17) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 126 |