Better late than early
The influence of timing on apology effectiveness
Bibliographic Data
| ID | 9006885 |
|---|---|
| Authors | Cynthia Mcpherson Frantz (0000-0003-2544-9245, Amherst College, corresponding author), Courtney Bennigson (Williams College) |
| Year | 2004 |
| Volume | 41 |
| Issue | 2 |
| Pages | 201-207 |
| Publication date | 2004-12-15 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Experimental Social Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0022-1031 • E-ISSN: 1096-0465 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.jesp.2004.07.007 |
| OpenAlex | W2058914262 |
| Language | EN |
| Citations received | 41 |
| References cited | 18 |
Conflict resolution · Expression (computer science · Feeling · Interpersonal communication · Interpersonal interaction · Interpersonal relationship · Narrative · Forgiveness and Related Behaviors · Grief, Bereavement, and Mental Health · Migration, Health and Trauma · Psychology · Social Psychology
The road to forgiveness
When apologies work
Retracted
Societal institutions echo evolved human nature
How anger works
Seeing is not believing
How to apologize more effectively
A value-congruent bias in the forgiveness forecasts of religious people
Culture and International Volunteerism
Interpretations of CEO public apologies for the banking crisis
Fit to forgive
Effects of coworker anger expression on leader emergence
Retributive and restorative justice
Strategic responses to negative self-assessment requests in job interviews
In the wake of betrayal
Apologies in Close Relationships
A Critical Review of Official Public Apologies
Reconciliation and the Remaking of Anarchy
Influence of Peers’ Types of Trust on Trust Repair
Are costly apologies universally perceived as being sincere
Making Amends
Apologies
The pragmatics of Indian political apologies
The psychological contracts of violation victims
When apologizing hurts
Apologies in Couple Relationships
Acts of contrition
The Effect of Anticipatory Apology and Appreciation in Online Support-Seeking Messages on Support Provision in the U.S. and Korea
How acts of forgiveness restore a sense of justice
Effects of a victim's response to an offender's apology
Dealing with deviants
Beyond righting the wrong
When saying sorry may not help
The effects of attributions of intent and apology on forgiveness
Collective apology, hope, and forgiveness
Retributive justice, restorative justice, and forgiveness
The Effects of Gain- and Loss-Framed Advice Messages on Recipients’ Responses to Advice
Seeking forgiveness in an intergroup context
A Long Time Coming
Public Penitence
Laboratory Experiments
Writing About Emotional Experiences as a Therapeutic Process
How and When Does Emotional Expression Help?
Does Venting Anger Feed or Extinguish the Flame? Catharsis, Rumination, Distraction, Anger, and Aggressive Responding
Social Conflict
Redefining ripeness
Norms of apology depicted in U.S. American and Japanese literature on manners and etiquette
Interpersonal forgiving in close relationships
Voice, control, and procedural justice
Apology as aggression control
The moderator–mediator variable distinction in social psychological research
The moderator-mediator variable distinction in social psychological research
How Effective Are the Things People Say to Apologize? Effects of the Realization of the Apology Speech Act
| Citations per year | 2.16 |
|---|---|
| Citation span | 2007 - 2026 (20) |
| Highly cited | No |