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An evaluation of consumer satisfaction in a child psychiatric service

Viewpoints of patients and parents

Bibliographic Data

ID9051052
AuthorsChristine D Loff (American Academy of Child and Adolescent Psychiatry), Linda J Trigg (American Academy of Child and Adolescent Psychiatry), Christina Cassels (American Academy of Child and Adolescent Psychiatry)
Year1987
Volume57
Issue1
Pages132-134
Publication date1987-01-01
Open AccessNo
TypeARTICLE
VenueAmerican Journal of Orthopsychiatry (JOURNAL)
Journal identifiersISSN: 0002-9432 • E-ISSN: 1939-0025
PublisherAmerican Psychological Association (APA) (PUBLISHER)
DOI10.1111/j.1939-0025.1987.tb03520.x
PMID3826310
OpenAlexW2160504981
LanguageEN
Citations received4
References cited7

A consumer satisfaction questionnaire was mailed to 377 former patients and to parents of former patients of a child and adolescent psychiatric service. The 124 respondents indicated moderate to good levels of satisfaction with the service. A majority of both adolescents and parents had found individual therapy the most helpful treatment

Advertising · Consumer satisfaction · Family medicine · Patient satisfaction · Psychiatry · Service (business) · Viewpoints · Attachment and Relationship Dynamics · Child and Adolescent Psychosocial and Emotional Development · Clinical Psychology · Medicine · Nursing · Psychology · Schizophrenia research and treatment

  • Prevalent Department of Social Services’ Client Satisfaction

    Kevin M Gorey, Robert G Chandler et al.•Canadian Journal of Program…•1996

  • Child and Mother Client Satisfaction Questionnaire Scores Regarding Mental Health Services

    Open Access•Valire Carr Copeland, Gary F Koeske et al.•Research on Social Work Practice•2004

  • Evaluation of a comprehensive program for youth with severe emotional disorders

    James R Greenley, Christine Robitschek et al.•American Journal of Orthopsychiatry•1991

  • Differences between patients', relatives', and physicians' evaluations of a community psychiatric nursing program

    Open Access•Richard O’Reilly, Richard O'Reilly et al.•Journal of Community Psychology•1990

  • Assessment of client/patient satisfaction

    Open Access•Daniel L Larsen, C Clifford Attkisson et al.•Evaluation and Program Planning•1979

  • Evaluation of human service programs

    Open Access•James A Walsh•International Journal of…•1979

  • The extent, nature, and utility of evaluating consumer satisfaction in community mental health centers

    Open Access•James L Sorensen, Lyle E Kantor et al.•American Journal of Community…•1979

  • Consumer satisfaction with mental health treatment

    J Lebow•Psychological Bulletin•1982

Citations per year0.11
Citation span1990 - 2004 (15)
Highly citedNo

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