Satisfaction With Children??s Medical Care in Six Different Ambulatory Settings
Bibliographic Data
| ID | 9101620 |
|---|---|
| Authors | Diana Barbara Dutton (Stanford University), Deanna Gomby, Deanna S Gomby (Stanford University), Jinnet Fowles, Jinnet B Fowles (Stanford University) |
| Year | 1985 |
| Volume | 23 |
| Issue | 7 |
| Pages | 894-912 |
| Publication date | 1985-07-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Medical Care (JOURNAL) |
| Journal identifiers | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Publisher | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/00005650-198507000-00006 |
| PMID | 4010366 |
| OpenAlex | W2016184126 |
| Language | EN |
| Citations received | 3 |
| References cited | 29 |
This article compares mothers' satisfaction with children's medical care in six widely varying settings: fee-for-service solo and group practices, prepaid group practice, public clinics, hospital outpatient departments, and emergency rooms. Data are from a household survey representing 700 children in Washington, D.C. Satisfaction with the physician's friendliness, competence, and personal care, as well as waiting time, atmosphere, and cost were examined, comparing how satisfaction levels varied in relation to patient attributes and also among medical settings. Findings revealed significant differences across settings, even controlling statistically for multiple patient characteristics. Satisfaction with interpersonal items was highest in fee-for-service settings, especially solo practice, whereas satisfaction with cost was highest in the public clinics, followed by the prepaid group practice. Previously published comparisons of utilization and health outcomes in the same settings revealed entirely different rankings. Together, these findings illustrate the multifaceted and paradoxical nature of health system performance
Ambulatory · Ambulatory care · Competence (human resources) · Family medicine · Health care · Interpersonal communication · Patient satisfaction · Healthcare Policy and Management · Medicine · Nursing · Patient Satisfaction in Healthcare · Primary Care and Health Outcomes · Psychology · Social Psychology
Health maintenance organizations
Doctor-Patient Communication
Evaluating the Quality of Medical Care
Gaps in Doctor-Patient Communication
A different approach to sociodemographic predictors of satisfaction with health care
On Paying the Doctor and the Implications of Different Methods
Patients' Views of Medical Practice
Controlling Health Care Costs by Direct Charges to Patients
Changes in women's preferences for the racial composition of medical facilities, 1969-1974
A field experiment to evaluate various outcomes of continuity of physician care
Continuity Reexamined
Children??s Health Outcomes in Six Different Ambulatory Care Delivery Systems
Socioeconomic Status and Children??s Health
A Causal Model of Health Services for Diabetic Patients
Consumer Values and Subsequent Satisfaction Ratings of Physician Behavior
Primary Care
Patient Suffering and Patient Satisfaction Among the Chronically Ill
Patient Satisfaction and Change in Medical Care Provider
Satisfaction With Ambulatory Care and Compliance in Older Patients
Satisfaction with Medical Care
Scale for the Measurement of Attitudes toward Physicians and Primary Medical Care
Evaluation of an Outpatient Pediatric Practice Through the Use of Consumer Questionnaires
Correlates of Satisfaction and Dissatisfaction with Medical Care
Patients?? Priorities for Medical Care
Medi-Cal Patients
Individual and Institutional Variables Which May Serve as Indicators of Quality of Medical Care
Client Satisfaction and the Organization of Medical Practice
Physician Status Characteristics and Client Satisfaction in Two Types of Medical Practice
Organization Effects on Client Satisfaction with Humaneness of Service
| Unique citing works | 3 |
|---|---|
| Citations per year | 0,08 |
| Citation span | 1990 - 1999 (10) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 2 |