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Satisfaction With Ambulatory Care and Compliance in Older Patients

Bibliographic Data

ID9099207
AuthorsMargaret W Linn (University of Miami, corresponding author), Bernard S Linn (University of Miami), Shayna R Stein, Shayna Stein (0009-0008-3939-9019, United States Department of Veterans Affairs)
Year1982
Volume20
Issue6
Pages606-614
Publication date1982-06-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-198206000-00006
PMID7109743
OpenAlexW1977533691
LanguageEN
Citations received22
References cited14

Predictors of satisfaction with ambulatory care and compliance in 267 older and 581 younger patients were determined. Each patient rated a 45-item satisfaction-with-care-scale. Race, SES, marital status, distance from clinic, severity of illness (as measured by physician ratings, self-health assessment, number of medications, number of diagnoses, and number of clinic visits and hospitalizations in the prior year), and physician expectations of improvement were entered as predictors into stepwise multiple regression analyses for the elderly and the young. Predictors of better satisfaction in the young were less severe conditions, being nearer to the clinic and having fewer prior clinic visits over the year. In the elderly, having fewer visits to the clinic, more expectation of improvement by the physician and less severe conditions were associated with better satisfaction. Severity and clinic visits were predictors in each age group. The young, however, were also influenced by distance from the clinic. The elderly were influenced separately by the physician's prognosis. Thus, when the more impaired elderly are seen frequently without expecting a benefit, their satisfaction with care is poor. Further, satisfaction with care was correlated significantly with compliance in the elderly but not in the young. Findings suggest that improving satisfaction with care might also improve rates of compliance with the medical regimen in older patients

Ambulatory · Ambulatory care · Compliance (psychology) · Family medicine · Health care · Marital status · Patient satisfaction · Physical therapy · Population · Healthcare Policy and Management · Internal Medicine · Medicine · Nursing · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Psychology

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Unique citing works22
Citations per year0,51
Citation span1983 - 2007 (25)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 16

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