Relating Satisfaction With Access to Utilization of Services
Bibliographic Data
| ID | 9101598 |
|---|---|
| Authors | J W Thomas (0000-0002-2098-6458, University of Michigan), Roy Penchansky (University of Michigan) |
| Year | 1984 |
| Volume | 22 |
| Issue | 6 |
| Pages | 553-568 |
| Publication date | 1984-06-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Medical Care (JOURNAL) |
| Journal identifiers | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Publisher | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/00005650-198406000-00006 |
| PMID | 6738145 |
| OpenAlex | W2009182887 |
| Language | EN |
| Citations received | 27 |
| References cited | 19 |
Underlying the continuing emphasis on access by health services researchers and policymakers is the assumption that patients having poorer access will receive less than appropriate health care, other things being equal. However, recent research results typically have not supported this assumption, and the nature and importance of relationships between access and use still remain unclear. Most published studies have sought to define general relationships that are descriptive of the behavior of all patients in a population facing access problems. The authors use interview data to show that significant relationships between satisfaction with access and use of services can be found if segments of the population, homogeneous in terms of age, sex, or other characteristics, are considered separately. This approach is based on the assumption that dissatisfaction with a particular dimension of access may be salient for some groups of patients but not others, and it is consistent with the view that patients' beliefs and perceptions are important determinants of health behavior
Descriptive research · Dimension (graph theory) · Economic growth · Economics · Environmental health · Health care · Health services · Homogeneous · Patient satisfaction · Perception · Population · Salient · Statistics · Computer Science · Geriatric Care and Nursing Homes · Health disparities and outcomes · Healthcare Policy and Management · Mathematics · Medicine · Nursing · Psychology
La utilización de un servicio de salud perinatal
Patient Satisfaction and the Use of Health Services Explorations in Causality
Health care access dimensions and cervical cancer screening in South Africa
Patient Satisfaction
Measuring Satisfaction Among Low-Income Women
A socio-ecological perspective of access to and acceptability of HIV/Aids treatment and care services
Bridging accessibility gaps in urban community-based basic older adult care
A decision support method to identify target geographic markets for health care providers
Quality of care from the patients' perspective
Caregiver satisfaction with paediatric HIV treatment and care in Nigeria and equity implications for children living with HIV
Defining Primary Care Shortage Areas
Physician Visits in a Farming‐dependent County
Evaluation of Access to Care Barriers and Their Effect on General Health Status Among Native Hawaiian and Pacific Islander Adults
Health Service Access Among Homeless Veterans
Conceptualising access in the direct-acting antiviral era
Is anyone listening? Inequality in New Zealand’s fully funded hearing aid scheme
A satisfação do usuário em hospital universitário
Patient Satisfaction with the General Practitioner
Outpatient Visit Chaining Among Patients With Serious Mental Illness
Depressive Symptoms and Reduced Preventive Care Use in Older Adults
Health Care Characteristics Associated With Women's Satisfaction With Prenatal Care
Older Patients with Serious Mental Illness
Hospitalized African American Mental Health Consumers
Public Opinion and the National Health Service
The economics of inequality in health
Women and access to health care
Why we seek treatment here
Societal and Individual Determinants of Medical Care Utilization in the United States
Social Patterns of Illness and Medical Care
Knowledge About Specific Diseases in Four Selected Samples
Selected Psychosocial Models and Correlates of Individual Health-Related Behaviors
Measuring the Urban Poorʼs Use of Physiciansʼ Services in Response to Illness Episodes
Comparing the Use of Medical Care Services by a Medically Indigent and a General Membership Population in a Comprehensive Prepaid Group Practice Program
Making Sense Out of Utilization Data
Satisfaction With Ambulatory Care and Compliance in Older Patients
On the Analysis of Ambulatory Utilization
Predicting Physician Utilization
Factors Related to the Use of Health Services
Satisfaction with Medical Care
The Concept of Access
Socioeconomic Status and Use of Physician Services
Structural and Social Psychological Factors in the Decision to Seek Medical Care for Symptoms
Determinants of Physician Utilization
Some Approaches and Problems in the Study of the Use of Services--An Overview
Choice of Medical Care
Assessing the Effects of Predisposing, Enabling, and Illness-Morbidity Characteristics on Health Service Utilization
| Unique citing works | 27 |
|---|---|
| Citations per year | 0,69 |
| Citation span | 1987 - 2025 (39) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 25 |