An Evaluation of the Impact of Nonresponse Bias on Patient Satisfaction Surveys
Bibliographic Data
| ID | 9103021 |
|---|---|
| Authors | Rebecca J Lasek (Veterans Health Administration), William M Barkley (0000-0003-3125-5607, Commonwealth Fund), William Barkley, Dwain L Harper (Commonwealth Fund), Gary E Rosenthal (0000-0003-3449-5200, Case Western Reserve University, corresponding author) |
| Year | 1997 |
| Volume | 35 |
| Issue | 6 |
| Pages | 646-652 |
| Publication date | 1997-06-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Medical Care (JOURNAL) |
| Journal identifiers | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Publisher | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/00005650-199706000-00009 |
| PMID | 9191708 |
| OpenAlex | W2330051392 |
| Language | EN |
| Citations received | 18 |
| References cited | 17 |
Lasek, Rebecca J. PhD; Barkley, William PhD; Harper, Dwain L. DO; Rosenthal, Gary E. MD Author Information
Econometrics · Economics · MEDLINE · Non-response bias · Patient satisfaction · Political science · Statistics · Healthcare Policy and Management · Mathematics · Medical Malpractice and Liability Issues · Medicine · Nursing · Patient Satisfaction in Healthcare · Psychology · Social Psychology
Survey Protocols, Response Rates, and Representation of Underserved Patients
Development and psychometric validation of a new patient satisfaction instrument
Patient and Hospital Characteristics Associated With Patient Assessments of Hospital Obstetrical Care
Nonresponse Bias in a Survey of Patient Perceptions of Hospital Care
The Effect of Hospital Size and Teaching Status on Patient Experiences With Hospital Care
Structure and Reliability of Ware’s Patient Satisfaction Questionnaire III
Do Differential Response Rates to Patient Surveys Between Organizations Lead to Unfair Performance Comparisons
Survey Nonresponders to a Medication-beliefs Survey Have Worse Adherence and Persistence to Chronic Medications Compared With Survey Responders
Factors Affecting Response Rates to the Consumer Assessment of Health Plans Study Survey
Patient Samples for Measuring Primary Care Physician Performance
Using Telephone Interviews to Reduce Nonresponse Bias to Mail Surveys of Health Plan Members
The Use of Patient Perceptions in the Evaluation of Health-Care Delivery Systems
How Much Do Additional Mailings and Telephone Calls Contribute to Response Rates in a Survey of Medicare Beneficiaries
Differences by Survey Language and Mode among Chinese Respondents to a CAHPS Health Plan Survey
Patient satisfaction revisited
Factors determining inpatient satisfaction with care
Investigating inequities in hospital care among lesbian, gay, bisexual, and transgender (LGBT) individuals using social media
User satisfaction is influenced by the interval between a health care service and the assessment of the service
The Quality of Care
Defining and measuring patient satisfaction with medical care
Patient Satisfaction
Patient Evaluations of Hospital Care A Review of the Literature
Coefficient alpha and the internal structure of tests
Further Evaluations of the PJHQ Scales
Pilot Study Methods Design of Study
The PJHQ Questionnaire Exploratory Factor Analysis and Empirical Scale Construction
Hospital Quality Trends
Response to Questionnaire
Estimating the Nonresponse Bias Due to Refusals in Telephone Surveys
The Hidden 25 Percent
The Reluctant Respondent
| Unique citing works | 18 |
|---|---|
| Citations per year | 0,62 |
| Citation span | 1997 - 2024 (28) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 17 |