Differential Symptom Reporting by Mode of Administration of the Assessment
Automated Voice Response System Versus a Live Telephone Interview
Bibliographic Data
| ID | 9103752 |
|---|---|
| Authors | Alla Sikorskii (0000-0002-4121-1627, Michigan State University, corresponding author), Charles W Given (0000-0001-7478-2621, Michigan State University), Barbara Given (0000-0002-3971-214X, Michigan State University), Sangchoon Jeon (0000-0003-2855-2053, Yale University), Mei You (Michigan State University) |
| Year | 2009 |
| Volume | 47 |
| Issue | 8 |
| Pages | 866-874 |
| Publication date | 2009-08-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Medical Care (JOURNAL) |
| Journal identifiers | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Publisher | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/mlr.0b013e3181a31d00 |
| PMID | 19584761 |
| PMCID | PMC2722377 |
| OpenAlex | W2017554374 |
| Language | EN |
| References cited | 41 |
BACKGROUND: Automated voice response (AVR) systems have been used to collect patient-reported outcome data. Mode of administration of the assessment may affect patient reporting. OBJECTIVE: To evaluate if there is a differential reporting of symptoms by the mode of assessment: AVR versus a live telephone interview among cancer patients with solid tumors undergoing chemotherapy. RESEARCH DESIGN: Randomized clinical trial comparing a nurse-assisted symptom management with an automated telephone symptom management. After completing intake telephone interview administered by a person, patients were randomized to either nurse arm or AVR arm to receive a 6-contact 8-week symptom management intervention. Patients in the nurse arm were called by specially trained nurses, and patients in the AVR arm were contacted via automated system to assess their symptoms and deliver symptom management strategies. SUBJECTS: Two hundred patients in nurse arm, and 186 patients in the AVR arm completed the first intervention contact. MEASURES: Severities of 14 cancer-related symptoms were rated by patients at intake interview and at first intervention contact before the receipt of any interventions. RESULTS: When compared with patients contacted by a nurse, patients contacted by the AVR reported higher severity of nausea and vomiting, diarrhea, poor appetite, constipation, diarrhea, pain, and alopecia controlling for prior intake symptom assessment that was free of mode effect. Symptom reporting varied by age, with the oldest group of patients reporting higher severity to the nurse. CONCLUSION: Mode effect needs to be considered in designing trials for symptom management and in symptom monitoring in clinical practice
Clinical trial · Constipation · Intervention (counseling) · Nausea · Physical therapy · Psychological intervention · Randomized controlled trial · Telephone interview · Vomiting · Cancer survivorship and care · Internal Medicine · Medicine · Nausea and vomiting management · Nursing · Patient-Provider Communication in Healthcare
Generalized Linear Models
Relationship of Functional Health Literacy to Patients' Knowledge of Their Chronic Disease
Quick and Easy Implementation of the Benjamini-Hochberg Procedure for Controlling the False Positive Rate in Multiple Comparisons
Population Marginal Means in the Linear Model
The control of the false discovery rate in multiple testing under dependency
The European Organization for Research and Treatment of Cancer QLQ-C30
Mode effects in the center for epidemiologic studies depression (CES-D) scale
Factor analysis, causal indicators and quality of life
Cancer Symptom Control
The Effect of Automated Calls With Telephone Nurse Follow-Up on Patient-Centered Outcomes of Diabetes Care
The Interview Mode Effect on the Center for Epidemiological Studies Depression (CES-D) Scale
Differential Item Functioning Analysis With Ordinal Logistic Regression Techniques
| Citation velocity | historical |
|---|---|
| Highly cited | No |