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The Usefulness of Patients?? Individual Characteristics in Predicting No-Shows in Outpatient Clinics

Bibliographic Data

ID9104015
AuthorsHenry G Dove (VA Connecticut Research and Education Foundation), Karen Schneider (0000-0002-2964-8746, VA Connecticut Research and Education Foundation), Karen C Schneider
Year1981
Volume19
Issue7
Pages734-740
Publication date1981-07-01
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-198107000-00004
PMID7266121
OpenAlexW2093180707
LanguageEN
Citations received2
References cited4

Patients' characteristics and no-show patterns are analyzed in order to determine the number of patients to schedule in outpatient clinics. This predictive model is evaluated on a second sample of data and compared with another scheduling technique that is based on the average no-show rate for each clinic. Our survey suggests that it is possible to predict accurately the number of no-shows with a small set of variables, and that patient scheduling can be improved by paying attention to the characteristics of individual patients. The most important single predictor is the patient's previous appointment-keeping pattern

Operations management · Outpatient clinic · Sample size determination · Schedule · Scheduling (production processes) · Statistics · Computer Science · Engineering · Healthcare Operations and Scheduling Optimization · Healthcare Systems and Technology · Hospital Admissions and Outcomes · Internal Medicine · Mathematics · Medicine

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Citations per year0.17
Citation span2014 - 2020 (7)
Highly citedNo

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