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Influence of consumer satisfaction on brand allegiance

An empirical investigation in Pakistan's safety and luxury automobile sector

Bibliographic Data

ID9405461
AuthorsManzar Rehman (0009-0003-6431-6231, Hainan University), Zelin Tong (0000-0002-3554-1857, Hainan University, corresponding author), Tong Zelin, Talib Hussain (0000-0002-0657-2590, Karakoram International University)
Year2024
Volume252
Pages104667-104667
Publication date2024-12-18
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueActa Psychologica (JOURNAL)
Journal identifiersISSN: 0001-6918 • E-ISSN: 1873-6297
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.actpsy.2024.104667
PMID39701004
OpenAlexW4405508987
LanguageEN
Citations received1
References cited31

Advertising · Allegiance · Automotive industry · Business · Political science · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Engineering · Marketing

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  • Self-Efficacy, Satisfaction, and Academic Achievement

    Open Access•Fernando Doménech-Betoret, Laura Abellán Roselló et al.•Frontiers in Psychology•2017

  • The effect of spiritual leadership on proactive customer service performance

    Open Access•Delong Zhu, Waseem Bahadur et al.•Humanities and Social Sciences…•2023

  • A study on the factors influencing the intention to receive booster shots of the Covid-19 vaccine in China based on the information frame effect

    Open Access•Qizhen Zhu, Yunyun Gao et al.•Frontiers in Public Health•2024

  • The impact of the internet of things on the perceived quality and customer involvement of smart product-service systems

    Open Access•Claudio Sassanelli, Diego Augusto de Jesus Pacheco•Technological Forecasting and…•2024

  • The role of filial piety in filial tourism

    Guanghui Qiao, Hao Chen et al.•Asia Pacific Journal of Tourism…•2024

  • Examining user-generated content, service failure recovery and customer–brand relationships

    Open Access•Wilson Ozuem, Michelle Willis et al.•Internet Research•2023

  • How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality

    Open Access•Stefan Marković, Oriol Iglesias et al.•Journal of Business Ethics•2015

Unique citing works1
Citations per year1
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 1

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