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Churn Versus Diversion in Antitrust

An Illustrative Model

Bibliographic Data

ID9724731
AuthorsYongmin Chen (University of Colorado Boulder), Marius Schwartz (0000-0003-0079-9417, Georgetown University)
Year2016
Volume83
Issue332
Pages564-583
Publication date2016-10-01
Open AccessYes
TypeARTICLE
VenueEconomica (JOURNAL)
Journal identifiersISSN: 0013-0427 • E-ISSN: 1468-0335
PublisherWiley (PUBLISHER • GB)
DOI10.1111/ecca.12207
OpenAlexW2512013654
LanguageEN
References cited15

An important question in horizontal merger analysis is what share of a firm's lost output from a unilateral price increase will divert to its merger partner. This ‘diversion ratio’ is often estimated using data on customer switching from a firm to its rivals (‘churn’). We use a tractable oligopoly model to investigate the potential biases of such estimates, depending on what caused the churn: shifts in quality or marginal cost of the firm or of a rival; or demand‐side shifts due to changed circumstances or learning about product attributes. With demand‐side shifts, churn can be greater between more distant competitors

Business · Competition (biology) · Competitor analysis · Cournot competition · Economics · Industrial organization · Marginal cost · Market share · Microeconomics · Oligopoly · Product (mathematics) · Quality (philosophy) · Consumer Market Behavior and Pricing · Digital Platforms and Economics · Marketing · Merger and Competition Analysis

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