Representing Citizens and Consumers in Media and Communications Regulation
Bibliographic Data
| ID | 9753653 |
|---|---|
| Authors | Sonia Livingstone (0000-0002-3248-9862, Department of Media and Communications at the London School of Economics and Political Science, corresponding author), Peter Lunt (0000-0001-5575-0923, Brunel University) |
| Year | 2007 |
| Volume | 611 |
| Issue | 1 |
| Pages | 51-65 |
| Publication date | 2007-05-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | The Annals of the American Academy of Political and Social Science (JOURNAL) |
| Journal identifiers | ISSN: 0002-7162 • E-ISSN: 1552-3349 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/0002716206298710 |
| OpenAlex | W2005243308 |
| Language | EN |
| Citations received | 8 |
| References cited | 8 |
What do citizens need from the media, and how should this be regulated? Western democracies are witnessing a changing regulatory regime, from “command-andcontrol” government to discursive, multistakeholder governance. In the United Kingdom, the Office of Communications (Ofcom) is required to further the interests of citizens and consumers, which it does in part by aligning them as the citizen-consumer. What is meant by this term, and whether it captures the needs of citizens or subordinates them to those of consumers, has been contested by civil society groups as well as occasioning some soul-searching within the regulator. By triangulating a discursive analysis of the Communications Act 2003, key actor interviews with the regulator and civil society bodies, and focus groups among the public, the authors seek to understand how these terms (“citizen,” “consumer,” and “citizen-consumer”) are used to promote stakeholder interests in the media and communications sector, not always to the benefit of citizens
Business · Civil society · Consumer Advocacy · Corporate governance · Focus (optics · Focus group · Government (linguistics · Political science · Politics · Public relations · Sociology · Stakeholder · Freedom of Expression and Defamation · Law · Marketing · Ombudsman and Human Rights · Public Administration
Viewing youth and mobile privacy through a digital policy literacy framework
The Implied Audience of Communications Policy Making
Platform power in the video advertising ecosystem
Missing in Action
More and Better” Research? Critical Communication Studies and the Problem of Policy Relevance
Public Spaces of Dissent
Conditional trust
Citizen-Consumers Wanted
| Unique citing works | 8 |
|---|---|
| Citations per year | 0,44 |
| Citation span | 2008 - 2023 (16) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 7 |