Mastery and Frequency of Managerial Behaviors Relative to Sub-unit Effectiveness

Bibliographic Data

ID9889187
AuthorsFrank Shipper (0000-0003-1767-5146, Arizona State University, corresponding author)
Year1991
Volume44
Issue4
Pages371-388
Publication date1991-04-01
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679104400405
OpenAlexW2113707911
LanguageEN
Citations received5
References cited35

This research was undertaken in response to a review which called for a behavioral approach to the study of leadership. The subjects of the study were the managers of sub-units in a hospital. Eleven managerial behaviors were assessed using their subordinates as untrained observers, and behaviorally-anchored questionnaires. Effectiveness was assessed by industrial engineering measures of performance and employee attitude. The results indicate that managers of sub-units of high and low morale and/or performance exhibited significantly different levels of mastery of managerial behaviors. In contrast, no differences in frequency of managerial behaviors were observed for either high or low morale units, and only one managerial behavior was observed to be significantly more frequent for managers of high and low performing units. Whereas, higher frequency of managerial behaviors was found, overall, to be associated with low and not high performing sub-units

Contrast (vision · Unit (ring theory · Applied Psychology · Computer Science · Job Satisfaction and Organizational Behavior · Leadership and Management in Organizations · Management Theory and Practice · Psychology · Social Psychology

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