Boundary-Spanning Activity and Employee Reactions
An Empirical Study
Bibliographic Data
| ID | 9889272 |
|---|---|
| Authors | Robert T Keller (0000-0002-1980-2412, University of Houston, corresponding author), Andrew D Szilagyi, Winford E Holland (University of Houston) |
| Year | 1976 |
| Volume | 29 |
| Issue | 7 |
| Pages | 699-710 |
| Publication date | 1976-07-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Human Relations (JOURNAL) |
| Journal identifiers | ISSN: 0018-7267 • E-ISSN: 1741-282X |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/001872677602900707 |
| OpenAlex | W2144535861 |
| Language | EN |
| Citations received | 8 |
| References cited | 18 |
Boundary-spanning activity was studied in a large manufacturing company through a sample of 192 managers, engineers, and supervisors. Contrary to prior theory and research, this study found boundary-spanning activity unrelated to role conflict or ambiguity and positively related to job satisfac-tion for the total sample. Boundary-spanning activity was also positively related to a number of job characteristics for the total sample. Marked dif-ferences in boundary-spanning activity and its relationships with other variables, however, were found across occupational levels. While managers and engineers generally had boundary-spanning activity related to high levels of job satisfaction and job characteristics, first-level supervisors had boundary-spanning activity related to higher role conflict and lower job satisfaction with opportunities for promotion
Ambiguity · Boundary (topology · Boundary spanning · Demographic economics · Economics · Job satisfaction · Knowledge management · Mathematical analysis · Physics · Political science · Promotion (chess · Role conflict · Sample (material · Computer Science · Customer Service Quality and Loyalty · Management Theory and Practice · Mathematics · Psychology · Quality and Supply Management · Social Psychology
Measurement of perceived task characteristics
Interorganizational Conflict Between Government and Voluntary Agencies in the Organization of a Volunteer Program
Involvement in Boundary-Spanning Activity
Job Involvement and Locus of Control as Moderators of Role-Perception/Individual-Outcome Relationships
The Nasa/DoD aerospace knowledge diffusion research project
Group, Task, and Personality Correlates of Boundary-Spanning Activities
The Impact of Context and Choice on the Boundary-Spanning Process
Police control during a national political convention
Employee reactions to job characteristics.
The Measurement of Job Characteristics.
Extension of Multiple Range Tests to Group Means with Unequal Numbers of Replications
Organizational stress studies in role conflict and ambiguity
Some Variables Affecting Boundary Role Behavior
Organizational Boundaries and Inter-organizational Conflict
The Analysis of Organizations
Information Control as a Power Resource
| Unique citing works | 8 |
|---|---|
| Citations per year | 0,17 |
| Citation span | 1979 - 1995 (17) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 7 |