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Work Design Issues in Lean Production from a Sociotechnical Systems Perspective

Neo-Taylorism or the Next Step in Sociotechnical Design

Bibliographic Data

ID9890423
AuthorsWillem Niepcel (corresponding author), Eric Molleman (University of Groningen)
Year1998
Volume51
Issue3
Pages259-287
Publication date1998-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679805100304
OpenAlexW2149632013
LanguageEN
Citations received5
References cited37

The similarities and differences between two paradigms, Lean Production (LP) and Sociotechnical Systems (STS) thinking, which currently compete for the attention of managers and scholars interested in improving the design of work systems, are studied in this article. In order to find the logic behind each approach, the design principles formulated by Cherns have been used to evaluate LP from an STS viewpoint with respect to work design issues. The two concepts differ most with respect to their definition of system boundaries, the control mechanisms they favor and their value bases and assumptions about workers. The way control is exercised in each concept is closely related to the production structure and has far-reaching consequences for the human resource policies practiced. Although each approach has something to offer the other, the question whether the best ideas of both can be synthesized in designing a superior overall system cannot be answered so easily. In the end, it will require more than just choosing features of each approach to apply in combination; the differences in fundamental beliefs about people need to be reconciled in the design of the organization and its system

Business · Control (management · Economics · Knowledge management · Lean manufacturing · Management science · Operations management · Perspective (graphical · Process management · Production (economics · Risk analysis (engineering · Sociology · Sociotechnical system · Work (physics · Work systems · Artificial Intelligence · Complex Systems and Decision Making · Computer Science · Engineering · Management Theory and Practice · Quality and Supply Management

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Unique citing works5
Citations per year0,19
Citation span1999 - 2017 (19)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 5

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