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The Strategic Management of Corporate Change

Bibliographic Data

ID9890980
AuthorsDexter Dunphy (UNSW Sydney, corresponding author), Doug Stace (Principal, Stace Management Networks Pty Ltd)
Year1993
Volume46
Issue8
Pages905-920
Publication date1993-08-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679304600801
OpenAlexW2137295086
LanguageEN
Citations received13
References cited11

To investigate the controversy between universal and contingent approaches to corporate change, a study was undertaken of 13 service sector organizations. The study used the Dunphy/Stace contingency model of organizational change strategies, developing measures to place the organizations within the model. Results indicate that universal models of change management are inadequate to describe the diversity of approaches actually used by these organizations. In particular, the traditional Organizational Development model is unrepresentative of how change in many contemporary organizations is actually made. The traditional OD model prescribes incremental change combined with a participative management style but most organizations in the study made rapid transformative change using a directive leadership style. The OD model is also inadequate as a prescriptive model because very different change strategies, some dramatically different from OD, resulted in successful financial performance. Four case studies are presented to illustrate how each of the major contingencies in the model can operate to create effective organizational performance

Business · Change management (ITSM · Contingency · Contingency theory · Directive · Knowledge management · Organization development · Organizational change · Planned change · Political science · Process management · Public relations · Sociology · Transformative learning · Computer Science · Marketing · Organizational Downsizing and Restructuring · Outsourcing and Supply Chain Management · Risk Management in Financial Firms

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Unique citing works13
Citations per year0,42
Citation span1995 - 2024 (30)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 13

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