The Effects of Quality Circles on Performance and Promotions
Bibliographic Data
| ID | 9891956 |
|---|---|
| Authors | Kimberly Buch (Department of Psychology, The University of North Carolina at Charlotte, Charlotte, North Carolina 28223., corresponding author), Raymond Spangler (Duke Power Company, Charlotte, North Carolina), Raymond L Spangler (Duke Energy (United States)) |
| Year | 1990 |
| Volume | 43 |
| Issue | 6 |
| Pages | 573-582 |
| Publication date | 1990-06-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Human Relations (JOURNAL) |
| Journal identifiers | ISSN: 0018-7267 • E-ISSN: 1741-282X |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/001872679004300605 |
| OpenAlex | W1986987744 |
| Language | EN |
| Citations received | 4 |
| References cited | 5 |
This study was designed to test the developmental effects of quality circles (QCs) on participants' job performance and promotions. A quasiexperimental design was used to compare 118 circle members with 118 noncircle employees. In the year following the circle intervention, circle members received significantly greater performance ratings and were promoted morefrequently than non-members. The developmentalproperties of the QC process believed responsible for these findings are discussed. Other possible explanations for the results are also proposed: visibility, positive evaluation bias, and anticipatory socialization
Intervention (counseling · Job performance · Job satisfaction · Operations management · Quality (philosophy · Quality circle · Socialization · Test (biology · Visibility · Accounting and Organizational Management · Applied Psychology · Engineering · Management Theory and Practice · Psychology · Quality and Supply Management · Social Psychology
| Citations per year | 0.13 |
|---|---|
| Citation span | 1995 - 2005 (11) |
| Highly cited | No |