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The role of Post-New Public Management in shaping innovation

The case of a public hospital

Bibliographic Data

ID9961443
AuthorsSara Melo (0000-0001-5663-6997, Queen's University Belfast, corresponding author), Lode De Waele (0000-0001-9937-7905, University of Antwerp, Belgium and Utrecht University, NL), Tobias Polzer (0000-0001-5235-3412, University of Sussex)
Year2022
Volume88
Issue4
Pages1032-1049
Publication date2022-12-01
Open AccessYes
TypeARTICLE
VenueInternational Review of Administrative Sciences (JOURNAL)
Journal identifiersISSN: 0020-8523 • E-ISSN: 1461-7226
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/0020852320977626
OpenAlexW3110927228
LanguageEN
Citations received5
References cited43

This article examines how the Post-New Public Management administrative model adopted by a teaching hospital in Portugal shapes innovation processes. We find that innovation is a multi-level organizational phenomenon that relies substantially on the interplay of three factors: (1) trust-based professional autonomy at the individual level; (2) an intra-organizational collaborative approach in innovation (re)design at the team level; and (3) staff involvement/commitment towards the hospital’s strategy in the implementation of innovations at the organizational level. Additionally, innovation is facilitated by interconnected formal and informal processes that mutually reinforce each other. The study contributes to the literature on innovation and administrative models by providing a nuanced understanding of how intra-organizational innovation processes take place within a Post-New Public Management model. As such, it is one of the first attempts to empirically analyse and link the administrative model of Post-New Public Management with innovation

Autonomy · Business · Innovation Management · Knowledge management · Phenomenon · Political science · Public relations · Computer Science · Management and Organizational Studies · Marketing · Public Policy and Administration Research · Public-Private Partnership Projects

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Citations per year1.67
Citation span2023 - 2026 (4)
Highly citedNo

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