Performance Management in Dutch Central Government
Bibliographic Data
| ID | 9963938 |
|---|---|
| Authors | Nico P Mol (University of Twente and at the Royal Military Academy in The Netherlands, corresponding author), J A M de Kruijf (0000-0002-7006-0653, University of Twente) |
| Year | 2004 |
| Volume | 70 |
| Issue | 1 |
| Pages | 33-50 |
| Publication date | 2004-03-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Review of Administrative Sciences (JOURNAL) |
| Journal identifiers | ISSN: 0020-8523 • E-ISSN: 1461-7226 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/0020852304041229 |
| OpenAlex | W2024714656 |
| Language | EN |
| Citations received | 3 |
| References cited | 7 |
This article investigates how and to what extent performance indicators in Dutch central government are actually embedded in performance management. In a case study encompassing 12 government organizations, the relevance of the indicators presented is analysed in three stages: (1) with respect to the responsibilities for results intended in performance measurement, (2) with respect to responsibilities actually implied in resource allocation and (3) with respect to responsibilities ultimately to be inferred from governance – planning and control – systems applied. In our research, management control systems appear to be only partially tuned to the performance indicators specified in advance. The familiar expression ‘What you measure is what you get’ is thereby invalidated by all kinds of restrictions imposed on a manager’s actual responsibility for measurement outcomes
Business · Central government · Control (management · Corporate governance · Economics · Government (linguistics · Local government · Management · Management control system · Measure (data warehouse · Performance indicator · Performance Management · Performance measurement · Political science · Process management · Relevance (law · Accounting · Accounting and Organizational Management · Computer Science · Evaluation and Performance Assessment · Finance · Law · Marketing · Public Administration · Public Policy and Administration Research
| Citations per year | 0.15 |
|---|---|
| Citation span | 2006 - 2019 (14) |
| Highly cited | No |