Does psychological empowerment condition the impact of public service motivation on perceived organizational performance? Evidence from the US federal government
Bibliographic Data
| ID | 9964451 |
|---|---|
| Authors | J Lim (0000-0002-7998-8650, Chosun University), Kuk-Kyoung Moon (0000-0002-3019-688X, Inha University, corresponding author), Robert K Christensen (0000-0001-6850-4975, Brigham Young University) |
| Year | 2021 |
| Volume | 88 |
| Issue | 3 |
| Pages | 682-701 |
| Publication date | 2021-04-22 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Review of Administrative Sciences (JOURNAL) |
| Journal identifiers | ISSN: 0020-8523 • E-ISSN: 1461-7226 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/00208523211008958 |
| OpenAlex | W3157802058 |
| Language | EN |
| Citations received | 3 |
| References cited | 56 |
Although the relationships between public service motivation and work-related outcomes are contingent on an employee’s psychological state, little empirical evidence exists on whether psychological empowerment conditions the relationship between public service motivation and perceived organizational performance in public organizations. This study addresses this gap by examining data from the 2010 US Merit Principles Survey on psychological empowerment’s moderating role between public service motivation and the perceived achievement of organizational goals, as well as the perceived quality of work-unit products and services in the US federal government. First, the findings indicate that public service motivation and psychological empowerment improve both of these perceived organizational performance measures. Second, the findings indicate that the link between public service motivation and perceived organizational performance is slightly enhanced when public employees feel more psychologically empowered. Points for practitioners This article offers practical lessons for practitioners who are concerned about improving organizational performance. Emphasizing the importance of psychological empowerment in strengthening the link between public service motivation and perceived organizational performance, the article suggests a critical need to cultivate psychological empowerment in the public sector, which has been under heavy pressure to do more with less in a rapidly changing environment
Business · Empirical evidence · Empowerment · Government (linguistics · Local government · Organizational commitment · Organizational performance · Political science · Public relations · Public sector · Public service · Public Service Motivation · Service (business · Survey data collection · Job Satisfaction and Organizational Behavior · Marketing · Nonprofit Sector and Volunteering · Psychology · Public Administration · Public Policy and Administration Research · Social Psychology
Public Service Motivation
Measuring Public Service Motivation
Antecedents and consequences of psychological and team empowerment in organizations
Behavioral Dynamics
Building Theory and Empirical Evidence about Public Service Motivation
Self-Efficacy
Organizational Effectiveness and Bureaucratic Red Tape
Leadership and Public Service Motivation in U.S. Federal Agencies
The job demands-resources model of burnout.
Public management reform and organizational performance
Employee Empowerment and Job Satisfaction in the U.S. Federal Bureaucracy
Does Public Service Motivation Really Make a Difference on the Job Satisfaction and Turnover Intentions of Public Employees
Public Service Motivation
Public Service Motivation and the Assumption of Person—Organization Fit
Public Service Motivation Research
Assessing the Past and Promise of the Federal Employee Viewpoint Survey for Public Management Research
Employee Empowerment, Employee Attitudes, and Performance
Gender Dimensions of Public Service Motivation
Experimental Evidence on the Relationship between Public Service Motivation and Job Performance
Past, Present, and Future of Public Service Motivation Research
Public service motivation and organizational performance in Swiss federal government
A Strategy for Building Public Service Motivation Research Internationally
Revisiting the Motivational Bases of Public Service
The Motivational Bases of Public Service
Unanswered Questions about Public Service Motivation
How Does Public Service Motivation Among Teachers Affect Student Performance in Schools
The Effects of Public Service Motivation on Job Choice Decisions
Measuring Public Service Motivation
Organizational Correlates of Public Service Motivation
Why Elephants Gallop
Individual-Level Factors and Organizational Performance in Government Organizations
The Importance of Ethical Leadership and Personal Control in Promoting Improvement-Centered Voice among Government Employees
Testing How Management Matters in an Era of Government by Performance Management
Principles and Practice of Structural Equation Modeling
| Unique citing works | 3 |
|---|---|
| Citations per year | 1 |
| Citation span | 2023 - 2025 (3) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 3 |