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Group-level integrative complexity

Enhancing differentiation and integration in group decision-making

Bibliographic Data

ID12602757
AuthorsFelix C Brodbeck (0000-0001-9665-9296, Ludwig-Maximilians-Universitaet Muenchen, Munich, Germany), Katharina G Kugler (0000-0002-3856-1773, Ludwig-Maximilians-Universitaet Muenchen, Munich, Germany, corresponding author), Josef A Fischer (Ludwig-Maximilians-Universitaet Muenchen, Munich, Germany), Joerg Heinze (Ludwig-Maximilians-Universitaet Muenchen, Munich, Germany), Dorothee Fischer (0000-0002-2122-3938, Ludwig-Maximilians-Universitaet Muenchen, Munich, Germany)
Year2020
Volume24
Issue1
Pages125-144
Publication date2020-01-29
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueGroup Processes & Intergroup Relations (JOURNAL)
Journal identifiersISSN: 1368-4302 • E-ISSN: 1461-7188
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/1368430219892698
OpenAlexW3003788711
LanguageEN
Citations received4
References cited68

Decision-making in organizations is often complex and involves groups, which have access to the pool of perspectives and knowledge their members hold individually. However, groups frequently fail to use their full decision-making potential. The concept of integrative complexity (IC) captures how complex decision-making profits from the differentiation and integration of diverse perspectives and knowledge. In a laboratory experiment with 4 conditions ( N = 12 groups of 4 students per condition), we found that group dissent enhanced differentiation and a stepwise recapitulation of the group discussion enhanced integration, thereby raising group-level IC. Dissent groups who performed a stepwise recapitulation reached the highest levels of group IC compared to ordinary dissent groups, consent groups, and individuals working alone. They also exceeded their own best member and achieved an equal level of IC to that of the best members of nominal groups. The study contributes to the body of research identifying factors that support groups in exploiting their potential and reaching more informed decisions and judgments

Dissent · Group (periodic table · Group Decision Making · Political science · Cognitive Science and Mapping · Complex Systems and Decision Making · Innovation and Knowledge Management · Law · Psychology · Social Psychology

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Unique citing works4
Citations per year1
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4
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