Click-guides and panic buttons
Designed possibilities for youth agency and user empowerment in online youth counselling services
Bibliographic Data
| ID | 3112430 |
|---|---|
| Authors | Sofia Lundmark (0000-0002-5627-2158, Uppsala University, Sweden; Södertörn University, Sweden, corresponding author), A C Evaldsson (0000-0002-6556-4494, Uppsala University), Ann-Carita Evaldsson |
| Year | 2017 |
| Volume | 24 |
| Issue | 2 |
| Pages | 260-278 |
| Publication date | 2017-05-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Childhood (JOURNAL) |
| Journal identifiers | ISSN: 0907-5682 • E-ISSN: 1461-7013 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0907568216656761 |
| OpenAlex | W2516559311 |
| Language | EN |
| Citations received | 1 |
| References cited | 19 |
This study examines how possibilities for agency are designed into online youth counselling services, as well as how such possibilities are addressed by young prospective users during the design of the services. The data are drawn both from the design of a national website for youth clinics in Sweden and from a design project developing e-services for local youth clinics in a Swedish municipality. The agency of young users is here treated as a key concern for understanding how user empowerment is accomplished through the design of websites and e-services. Using combined research materials (i.e. two websites and focus group meetings), this study demonstrates how design features may both facilitate and restrict young people's involvement and control over sensitive and private issues. In addition, we demonstrate how the designed possibilities for empowerment may allow young users to critically approach and effectively use such services
Business · Empowerment · Focus group · Political science · Public relations · Sense of agency · Sociology · Youth empowerment · Child Development and Digital Technology · Impact of Technology on Adolescents · Innovative Human-Technology Interaction · Psychology · Social Psychology · Marketing
Glossary of transcript symbols with an introduction
Technology as Experience
It's Complicated
Technology as experience
Design for user empowerment
Risky Experiences for Children Online
A Multimodal Framework for Analyzing Websites as Cultural Expressions
Problems withBridging the Gap
Meeting at a distance
Script proposals
Doing focus group research
Young people's internet use
Technology and medical practice
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,14 |
| Citation span | 2019 - 2019 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |