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Working together to increase student satisfaction

Exploring the Effects of Mode of Study and Fee Status

Datos Bibliográficos

ID4097798
AutoresRebecca Maxwell-Stuart (0000-0001-8198-6358, Heriot-Watt University, autor de correspondencia), Babak Taheri (0000-0002-0912-9949, Heriot-Watt University), Audrey S Paterson (Heriot-Watt University), Audrey Paterson (0000-0002-9157-8013, Heriot-Watt University), Kevin O’gorman (Heriot-Watt University), Kevin D O‘gorman (0000-0001-6239-6619, Heriot-Watt University), William J Jackson (0000-0001-5459-1561, Heriot-Watt University), William Jackson (Heriot-Watt University)
Año2018
Volumen43
Número8
Páginas1392-1404
Fecha de publicación2018-08-03
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaStudies in Higher Education (JOURNAL)
Identificadores de la revistaISSN: 0307-5079 • E-ISSN: 1470-174X
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2016.1257601
OpenAlexW2555021751
IdiomaEN
Citas recibidas10
Referencias citadas59

This study extends our knowledge on co-creation of value in higher education. The paper examines the relationship between support, co-creation of value and students’ satisfaction, as well as moderating factors including mode of study and fee status, via 979 survey responses from undergraduate students. Analysis using partial least squares found support to be important in determining co-creation of value and, in turn, student satisfaction. Results indicated that student satisfaction is positively influenced through students accessing support mechanisms and their active involvement in co-creation of value activities. Our findings further reveal that fee-paying students are more satisfied when they participate in co-creation activities and access support mechanisms. No significant differences between transnational and domestic students are found

Economic growth · Economics · Higher education · Mathematics education · Medical education · Higher Education Research Studies · Innovations in Educational Methods · Medicine · Perfectionism, Procrastination, Anxiety Studies · Psychology · Social Psychology

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Obras citantes distintas10
Citas por año1,43
Intervalo de citas2019 - 2025 (7)
Velocidad de citaciónrecent
Altamente citadoNo
Tipos de citaNeutras: 10
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