The Implementation of Welfare Reform Policy
The Role of Public Managers in Front‐Line Practices
Datos Bibliográficos
| ID | 6366168 |
|---|---|
| Autores | Norma M Riccucci (0000-0002-9229-7408, Rutgers, the State University of New Jersey), Marcia K Meyers (University of Washington), Irene Lurie (Rockefeller University), Jun Seop Han (0000-0002-9574-0874, Rockefeller University) |
| Año | 2004 |
| Volumen | 64 |
| Número | 4 |
| Páginas | 438-448 |
| Fecha de publicación | 2004-07-01 |
| Peer Reviewed | Sí |
| Open Access | Sí |
| Tipo | ARTICLE |
| Revista | Public Administration Review (JOURNAL) |
| Identificadores de la revista | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Editorial | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1540-6210.2004.00390.x |
| OpenAlex | W2007720428 |
| Idioma | EN |
| Citas recibidas | 97 |
| Referencias citadas | 35 |
This study examines the extent to which staff in local welfare systems have embraced new welfare reform goals and, if so, the extent to which local management practices contribute to the alignment of staff priorities with policy objectives. It looks at agency structure and several aspects of public management from a microperspective that prior research has linked to agency performance including training, performance monitoring, staff resources, leadership characteristics, and personnel characteristics. The research indicates that front‐line workers in welfare offices continue to believe that traditional eligibility determination concerns are the most important goals at their agencies. It also finds that management practices and the structuring of agency responsibilities matter: To the extent that public managers want to redirect local staff to focus their attention on the new goals associated with welfare reform, they can create the conditions under which staff have clear signals about what is expected and could provide them with the resources and incentives to realign their priorities
Agency (philosophy · Business · Economics · Front line · Incentive · Line management · Performance Management · Political science · Public relations · Sociology · Welfare · Welfare reform · Gender, Labor, and Family Dynamics · Marketing · Public Administration · Public Policy and Administration Research · Social Policy and Reform Studies
Front-line Workers and the Creation of Administrative Data
Newcomers Navigating the Welfare State
Street-Level Bureaucrats as Individual Policymakers
Public Leadership
When ‘getting by’ masquerades as entrepreneurship
Persistent Poverty in the Netherlands
The Transformation of Solidarity
The impact of collective performance-related pay on street-level bureaucrats’ performance and clients’ outcomes
Leading frontline enforcers
Frontline organizations as experimental settings for policy change
Do Collaborative Management Actions Lead to Better Organizational Outcomes
Repensar la esfera pública
The Politics of Social Policy Implementation
Human Rights Ingos, LGBT Ingos, and LGBT Policy Diffusion, 1991–2015
Paperwork First, not Work First
Addressing disproportionality and disparity in child welfare
Implementation of Active User Principle
Is Output Performance All About the Resources? A Fuzzy‐set Qualitative Comparative Analysis of Street‐level Bureaucrats in Switzerland
Exploring frontline work in China
Street‐level bureaucrats, rule‐following and tenure
Transferring emotional capital as coerced discretion
What happened at the front lines of US welfare reform? Exploring the experiences of front-line implementers
Employment policy confronted with new patterns of governance centred on coordination and performance
Replication or Innovation? Structuration in Policy Implementation
Helping the Poor or the System? Examining My Participation
Investigating the health implications of social policy initiatives at the local level
Do Institutions Make Street‐Level Bureaucrats Prosocial? Agent‐Based Evidence Shows That New Public Management Does Not
Research on Street-Level Discretion in the West
Street-level workers, managers and institutional tensions
A Qualitative Study on Strengthening the Client–Worker Relationship in Welfare-to-Work Services
Between a Rock and a Hard Place”
What can feminist theory offer policy implementation challenges
Implementation of the Welfare‐to‐Work Program in Arkansas
Women’s policy machineries and representation in the USA
Implementing nature conservation through integrated forest management
Street‐level bureaucracy and family group decision making in the USA
Making contribution analysis work
Comprendre « la boîte noire » de la bureaucratie représentative
There wasn’t any build up to it, it was just like, now you have to go over.” Disengagement during the Child to Adult Community Mental Health Service Transition
Implementing Joined‐Up Government
Managerial Communication and Frontline Workers’ Willingness to Abide by Rules
Implementing Full and Partial Work Sanctions
Professional Networks and Street-Level Performance
Implementing Welfare Reform in Rural and Urban Communities
Predicting Material Hardship Among Former Welfare-to-Work Participants
Performance Management, Caseloads and the Frontline Provision of Social Services
Working Within a System of Administrative Burden
Assessing Organizational Role and Perceptions of Programmatic Success in Policy Implementation
Issue Prioritization by Bureaucratic Leaders
Examining the Administration of Work Sanctions on the Frontlines of the Welfare System
Implementing Welfare-to-Work
Becoming a Good Welfare Manager
Welfare and Work Sanctions
When the Clients Can Choose
Welfare Program Implementation and Parents’ Depression
The Public Administration Case against Participation Income
Street‐Level Bureaucrats’ Social Value Orientation On and Off Duty
Developmental Psychology and Public Policy
Street-Level Bureaucrats and Intrastate Variation in the Implementation of Temporary Assistance for Needy Families Policies
Reducing administrative burdens in an energy bill assistance program
Program Barriers and Challenges to Self-Sufficiency
What motivates street-level bureaucrats to implement the reforms of elected politicians
Street-level bureaucracy and Co-creation
Administrative Burden Reduction in Chinese Digital Government
The Extended Reach of Minority Political Power
No Solutions, Only Trade‐Offs? Evidence about Goal Conflict in Street‐Level Bureaucracies
The Struggle for Strategy
The Politics of Unconditional Basic Income
Can Welfare Case Management Increase Employment? Evidence from a Pilot Program Evaluation
The stability of basic income
Mind the Gap
Race, Respect, and Red Tape
Casework Job Design and Client Outcomes in Welfare-to-Work Offices
Who Is in Charge? The Provision of Informal Personal Resources at the Street Level
Politicians, Managers, and Street-Level Bureaucrats
Black in Blue
Seeking Justice
Rule Following and Discretion at Government's Frontlines
The Role of Policy and Practice in Short Spells of Child Care Subsidy Participation
Individual Agency in Street-Level Bureaucrats’ Implementation of Policy Reforms
Institutional Logic and Street-Level Discretion
Re-Creating Street-Level Practice
Policy Divergence in Implementation
Administrative Exclusion
Street-Level Management
Resisting or Facilitating Change? How Street-Level Managers’Situational WorkContributes to the Implementation of Public Reforms
Signing Globally, Implementing Locally
Rethinking Faculty as Street-Level Bureaucrats
A formal model of street-level bureaucracy
Victim-Blaming in Disguise? Supervisors' Accounts of Problems in Healthcare Delivery
Confronting Government After Welfare Reform
Explaining implementation behaviour of the National Incident Management System (Nims)
It's Great When People Don't Even Have Their Welfare Cases Opened
The State of State College Readiness Policies
Who's to Blame? The Identity Talk of Welfare-To-Work Program Managers
When 'Best I Can' is Not Enough
Exploring the Contribution of Frontline Welfare Service Delivery to Capability Development in Australia
High-Involvement Work Practices, Turnover, and Productivity
Effects of Participation on Performance and Satisfaction
The Effect of Supervising Nonprofessionals on the Role of the Community Worker
Will employers hire welfare recipients? Recent survey evidence from Michigan
Welfare, work experience, and economic self-sufficiency
The Administrative Behavior of Federal Bureau Chiefs
Caseload change
The impact of welfare reform on local labor markets
State strategies for welfare reform
The dissemination and utilization of welfare-to-work experiments in state policymaking
On the front lines of welfare delivery
Enforcing a Participation Mandate in a Welfare-to-Work Program
Red Tape
Implementing Welfare Reform in Kansas
Early Findings About the Newest New Federalism for Welfare
What Right Do Public Managers Have to Lead
Moving Beyond Discretion and Outcomes
Modeling the Impact of Public Management
The Decline of Welfare in Wisconsin
Galloping Elephants
Achieving Goal Congruencein Complex Environments
| Obras citantes distintas | 97 |
|---|---|
| Citas por año | 4,62 |
| Intervalo de citas | 2005 - 2026 (22) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 97 |