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T Baum

Biographic Data

ID25475
NAMET Baum
GIVEN NAMEST
FAMILY NAMEBaum
SIGNATUREBAUM T
AFFILIATIONSUniversity of Strathclyde
ORCID0000-0002-5918-847X
VERIFIEDYes
TOTAL WORKS64
TOTAL CITATIONS283
AUTHOR COUNT63
EDITOR COUNT1
FIRST PUBLICATION YEAR1981
LATEST PUBLICATION YEAR2026
H-INDEX9
  • Decent or dirty work? Revealing the complexities of employment in wellness tourism

    Open Access•T Baum, Leonie Lockstone‐binney et al.•ARTICLE•Tourism Recreation Research•2026•References: 76

    Wellness tourism represents a growing international trend for health-conscious consumers seeking to improve their physical and mental wellbeing. It is also a multi-billion-dollar industry that supports workers and communities. Despite this, wellness tourism work can be viewed as a more extreme form of tourism work due to its gendered, sexualised and emotionally intensive nature. Of significance to the current study, the lived working experiences …

  • Tour guides as climate change agents: Conceptualizing meaningful work through agency theory in precarious employment

    Open Access•Tin Doan, Luong Ta et al.•ARTICLE•Annals of Tourism Research•2026•References: 41

  • The Silent Influence of Ingrained Cultural Practices on Inclusive Policies in the Hotel Industry: An Integrative Literature Review

    Open Access•Blessing CHAUKE, Diane Abrahams et al.•ARTICLE•GeoJournal of Tourism and Geosites•2025

    The global hospitality industry faces significant inclusivity challenges despite serving diverse populations worldwide. Major aspects that shape employee backgrounds are ingrained cultural practices, which are ideals and standards held by individuals within a community, passed down from one generation to the next. Every ethnic group has practices that are exclusive to it. One concept that bridges this gap is Ubuntu, a proposed pathway to achievin…

  • Workplace environment, feminist epistemology and positionality in a constructivist grounded theory study: Reflections of the novice hospitality researcher

    Erica São João, T Baum et al.•ARTICLE•Qualitative Research Journal•2025•References: 10

    Purpose This paper aims to capture a discussion between student and supervisors to understand the context of this constructivist grounded theory study. Design/methodology/approach Feminist epistemology refers to the need to include more women in all aspects of business, encouraging self-growth and development. Although this is a discussion between student and supervisors, the original study is a constructivist grounded theory study. Findings The …

  • Too many barriers to overcome? Career challenges of women in the UK hospitality industry

    Open Access•Jithendran Kokkranikal, Valentine Calinaud et al.•ARTICLE•International Journal of Tourism…•2024

    Women face numerous challenges in building a successful career. The hospitality industry exemplifies workplaces where women find progressing careers to senior management very challenging. This paper explores barriers to women's career progression in the hospitality industry in the United Kingdom (UK). The study analyses the views of women in management positions in the UK hospitality industry on challenges they face in career progression. The fin…

  • ‘Boys will be boys?’: Submissive masculinity and sexual harassment in the gay tourism industry

    Anastasios Hadjisolomou, Kyla Walters et al.•ARTICLE•Hospitality & Society•2023

    This article considers the intersection of sexual harassment and internal hegemonic masculinity in assessing the experiences of men working in the gay tourism industry in Spain. It reports data from 36 interviews with managers and employers in a range of organizations primarily catering for gay, male customers. Consideration of the experiences of men working in the gay tourism industry allows for an understanding of how they navigate the near-con…

  • A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment

    Open Access•Adele Ladkin, Shelagh Mooney et al.•ARTICLE•Annals of Tourism Research•2023

    Work and employment are a significant constituent part of tourism and are gaining ground as an area of research. This review paper offers a critical reflection on the field of tourism work and employment. Drawing from two historical review papers and new empirical analysis, themes within the literature are identified, providing an overview of the current focus and scope of research. This is followed by an exploration of traditions of work publish…

  • He is the customer, I will say yes’: Notions of power, precarity and consent to sexual harassment by customers in the gay tourism industry

    Open Access•Anastasios Hadjisolomou, Dennis Nickson et al.•ARTICLE•Gender Work and Organization•2023•References: 14

    This article explores the sexualized nature of the gay tourism industry and examines how ‘pink dollar’ organizations tacitly encourage incidences of sexual harassment from customers. Drawing on qualitative data from two popular gay tourism destinations, the article shows the embeddedness of sex, as a selling point, in the industry which creates blurred lines between service, sexuality, and sex. This consequently leads to sexual harassment by cust…

  • Issues of context, capacity and scale: Essential conditions and missing links for a sustainable blue economy

    Open Access•Holly J Niner, Noel C Barut et al.•ARTICLE•Environmental Science & Policy•2022•Cited by: 2•References: 3

    The blue economy has roots in the international arena of sustainable development and sets out to unlock opportunities for economy and society whilst protecting and enhancing marine environments. To date there has been no analysis of how this overarching intention for sustainability has influenced the rapid development of blue economy policies at national and regional scales. In this article, we analyse the synergies and conflicts between blue eco…

  • Tourism work, media & Covid-19: A changed narrative

    Open Access•David Solnet, Richard N S Robinson et al.•ARTICLE•Annals of Tourism Research•2022•Cited by: 5•References: 78

  • Covid-19’s impact on the hospitality workforce – new crisis or amplification of the norm?

    Open Access•T Baum, Shelagh Mooney et al.•ARTICLE•International Journal of…•2020

    Purpose The purpose of this paper is to highlight the immediate impacts of the COVID-19 pandemic on the hospitality workforce in situ between mid-April and June 2020. Design/methodology/approach This is a viewpoint paper that brings together a variety of sources and intelligence relating the impacts on hospitality work of the COVID-19 pandemic at three levels: macro (global, policy, government), meso (organisational) and micro (employee). It ques…

  • Changing employment dynamics within the creative city: Exploring the role of ‘ordinary people’ within the changing city landscape

    Open Access•T Baum•ARTICLE•Economic and Industrial Democracy•2020

    This article is about creative cities and their largely invisible and largely neglected workforce, the ‘ordinary people’ who provide the work- and life-place services upon which creative workers depend. The article considers the nature of creative cities, their labour markets and the precarious nature of much employment within them. The ambiguous relationship between different employment groups within the creative city is illustrated. The analysi…

  • An African dilemma: Pastoralists, conservationists and tourists – reconciling conflicting issues in Kenya

    Damiannah Kieti, Rita Nthiga et al.•ARTICLE•Development Southern Africa•2020

    Kenya is facing irreconcilable tensions by competing interests from conservationists, tourism developers and pastoralists. Concerns arising from the well-being of flora and, in particular, fauna by conservationists; tourists and commercial tourism; and the increasingly restricted use of traditional lands and herding animals by pastoralist indigenous communities, have populated the discourse of land use in Kenya. In this paper, we look into the va…

  • Work(ing) artefacts: Tools of the trade, totems or trophies

    Open Access•Richard Robinson, T Baum•ARTICLE•Human Relations•2020•Cited by: 3•References: 61

    Do workplace artefacts have utility for their custodians beyond the workplace context? A new materiality perspective allowed the conversation to move beyond the parameters of the organisation and into the private spheres of both practicing and retired para-professionals. In this study of chefs, we discover the deliberate acquisition of occupational artefacts beyond their organisational utility. These artefacts betray a post-occupational identity …

  • Covid-19 and African tourism research agendas

    Open Access•C M Rogerson, T Baum•ARTICLE•Development Southern Africa•2020•Cited by: 5•References: 25

    COVID-19 has triggered a burst of international scholarship concerning the reshaping of tourism and the resetting of tourism research agendas. The aim of this paper is to tease out some implications for re-orienting the African tourism research agenda from 2020 and beyond. Arguably, an appropriate African research response to COVID-19 in the context of tourism must embrace a genuine transdisciplinary approach and draw in researchers who would not…

  • Sustaining precarity: Critically examining tourism and employment

    Richard Robinson, Antje Martins et al.•ARTICLE•Journal of Sustainable Tourism•2019

    There is consensus that both the social, or people, dimension of sustainability and the workforce are neglected in the tourism literature and policy. Premised on the understanding that sustainability is inherently set in neo-liberal discourses of progress, development and growth we set about to investigate tourism’s performance principally relative to Sustainable Development Goal (SDG), no. 8 (UN, 2015), which calls for ‘decent work’. Adopting cr…

  • Applying sustainable employment principles in the tourism industry: Righting human rights wrongs

    T Baum, Nguyen Thi Thanh Hai•ARTICLE•Tourism Recreation Research•2019•Cited by: 5•References: 53

    This paper argues that issues of employment in tourism raise fundamental concerns in the context of basic human rights. Such rights lie at the heart of intentions within the UN’s 2030 Agenda for Sustainable Development which advocates ‘full and productive employment and decent work for all’. This paper contends that concerns relating to tourism employment, therefore, lie at the heart of the sustainability debate within international tourism. At a…

  • Applying endosymbiosis theory: Tourism and its young workers

    Open Access•Richard Robinson, T Baum et al.•ARTICLE•Annals of Tourism Research•2019•Cited by: 6•References: 95

  • Gender and Emotion in Tourism: Do Men and Women Tour Leaders Differ in Their Performance of Emotional Labor

    Florence Yim, Catherine Cheung et al.•ARTICLE•Journal of China Tourism Research•2018•References: 15

    Emotional dimensions of hospitality and tourism service providers constitute an essential research topic, as the provision of high-quality services has clear effects on a destination’s competitive advantage. Past studies on gender and emotions have been limited. Currently, little is known about the extent of gender differences in Chinese tour leaders’ roles and the relationship between such differences and emotional labor. This study aims to inve…

  • Tourism workforce research: A review, taxonomy and agenda

    Open Access•T Baum, Anna Kralj et al.•ARTICLE•Annals of Tourism Research•2016•Cited by: 45•References: 6

  • Human resources in tourism: Still waiting for change? - A 2015 reprise

    Open Access•T Baum•ARTICLE•Tourism Management•2015•Cited by: 38•References: 8

  • An Ethnographic View from the Boundary: India vs England, The Fourth Test, Nagpur, December 2012

    T Baum•CHAPTER•Tourism and Cricket•2014

  • International Sports Events: Impacts, Experiences, And Identities

    Open Access•Leonie Lockstone‐binney, Leonie Lockstone-Binney et al.•ARTICLE•Annals of Tourism Research•2013

  • The Mobilities of Hospitality Work: An Exploration of Issues and Debates

    Open Access•Tara Duncan, David Scott et al.•ARTICLE•Annals of Tourism Research•2013•Cited by: 18•References: 65

  • Working the skies: Changing representations of gendered work in the airline industry, 1930–2011

    Open Access•T Baum•ARTICLE•Tourism Management•2012•Cited by: 9•References: 38

Next
  • Tourism workforce research: A review, taxonomy and agenda

    Open Access•T Baum, Anna Kralj et al.•ARTICLE•Annals of Tourism Research•2016•Cited by: 45•References: 6

  • Human resources in tourism: Still waiting for change? - A 2015 reprise

    Open Access•T Baum•ARTICLE•Tourism Management•2015•Cited by: 38•References: 8

  • Human resources in tourism: Still waiting for change

    Open Access•T Baum•ARTICLE•Tourism Management•2007•Cited by: 33•References: 48

  • The Mobilities of Hospitality Work: An Exploration of Issues and Debates

    Open Access•Tara Duncan, David Scott et al.•ARTICLE•Annals of Tourism Research•2013•Cited by: 18•References: 65

  • Motivation Factors of Ecotourists in Ecolodge Accommodation: The Push and Pull Factors

    Jennifer Kim Lian Chan, T Baum•ARTICLE•Asia Pacific Journal of Tourism…•2007•Cited by: 16•References: 6

    Tourist motivations are important factors in understanding tourist behaviour in relation to destination choice; and motivation relates to the needs, goals and preference of the tourists. Extensive research work on tourist motivation factors has been documented in the tourism literature. However, there seems to be a lack of empirical study on the accommodation sector, in particular ecolodge accommodation. Attention to tourists' motivational factor…

  • Rotating shift work, sleep, and accidents related to sleepiness in hospital nurses

    Diane R Gold, S Rogacz et al.•ARTICLE•American Journal of Public Health•1992•Cited by: 11•References: 10

    A hospital-based survey on shift work, sleep, and accidents was carried out among 635 Massachusetts nurses. In comparison to nurses who worked only day/evening shifts, rotators had more sleep/wake cycle disruption and nodded off more at work. Rotators had twice the odds of nodding off while driving to or from work and twice the odds of a reported accident or error related to sleepiness. Application of circadian principles to the design of hospita…

  • Developing the Dimensions of Tourism Volunteering

    Kirsten Holmes, Karen Smith et al.•ARTICLE•Leisure Sciences•2010•Cited by: 10•References: 25

    Volunteers within tourism settings are of growing interest. Research to date has been fragmented either focusing on individuals volunteering in their community (i.e., hosts) or tourists volunteering at a destination (i.e., guests). In this paper, the tourism and leisure literature on volunteering is synthesized and the host and guest streams of volunteering critiqued according to four defining dimensions: setting, time commitment, level of obliga…

  • HRD in tourism: A role for government

    Open Access•T Baum, Edith Szivas•ARTICLE•Tourism Management•2008•Cited by: 10•References: 20

  • An investigation of employees’ job satisfaction: The case of hotels in Hong Kong

    Open Access•Terry Lam, Hanqin Qiu et al.•ARTICLE•Tourism Management•2001•Cited by: 10•References: 28

  • Working the skies: Changing representations of gendered work in the airline industry, 1930–2011

    Open Access•T Baum•ARTICLE•Tourism Management•2012•Cited by: 9•References: 38

  • The case for government involvement in human resource development: A study of the Thai hotel industry

    Open Access•Ranee Esichaikul, T Baum•ARTICLE•Tourism Management•1998•Cited by: 9

  • Themes and issues in comparative destination research: The use of lesson-drawing in comparative tourism research in the North Atlantic

    Open Access•T Baum•ARTICLE•Tourism Management•1999•Cited by: 7

  • The development and implementation of national tourism policies

    Open Access•T Baum•ARTICLE•Tourism Management•1994•Cited by: 7•References: 1

  • Applying endosymbiosis theory: Tourism and its young workers

    Open Access•Richard Robinson, T Baum et al.•ARTICLE•Annals of Tourism Research•2019•Cited by: 6•References: 95

  • Subjective norms

    Open Access•Terry Lam, T Baum et al.•ARTICLE•Annals of Tourism Research•2003•Cited by: 6•References: 31

  • National tourism policies: Implementing the human resource dimension

    Open Access•T Baum•ARTICLE•Tourism Management•1994•Cited by: 6•References: 1

  • Tourism work, media & Covid-19: A changed narrative

    Open Access•David Solnet, Richard N S Robinson et al.•ARTICLE•Annals of Tourism Research•2022•Cited by: 5•References: 78

  • Covid-19 and African tourism research agendas

    Open Access•C M Rogerson, T Baum•ARTICLE•Development Southern Africa•2020•Cited by: 5•References: 25

    COVID-19 has triggered a burst of international scholarship concerning the reshaping of tourism and the resetting of tourism research agendas. The aim of this paper is to tease out some implications for re-orienting the African tourism research agenda from 2020 and beyond. Arguably, an appropriate African research response to COVID-19 in the context of tourism must embrace a genuine transdisciplinary approach and draw in researchers who would not…

  • Applying sustainable employment principles in the tourism industry: Righting human rights wrongs

    T Baum, Nguyen Thi Thanh Hai•ARTICLE•Tourism Recreation Research•2019•Cited by: 5•References: 53

    This paper argues that issues of employment in tourism raise fundamental concerns in the context of basic human rights. Such rights lie at the heart of intentions within the UN’s 2030 Agenda for Sustainable Development which advocates ‘full and productive employment and decent work for all’. This paper contends that concerns relating to tourism employment, therefore, lie at the heart of the sustainability debate within international tourism. At a…

  • Volunteers and volunteering in leisure: Social science perspectives

    Leonie Lockstone‐binney, Kirsten Holmes et al.•ARTICLE•Leisure Studies•2010•Cited by: 5•References: 96

    Leisure has been widely examined within the context of social science theory. This article adopts a broad approach, examining a range of social science disciplines and applying them to specific phenomena located within the leisure field, namely, volunteers and volunteering in leisure settings. In a disciplinary sense, the sociological view focuses upon the conceptualisation of volunteering as leisure, the psychological view seeks to understand mo…

  • An empirical analysis of oligopolistic hotel pricing

    Open Access•T Baum, Ram Mudambi•ARTICLE•Annals of Tourism Research•1995•Cited by: 5•References: 11

  • Place, People and Interpretation: Issues of Migrant Labour and Tourism Imagery in Ireland

    T Baum, Niamh Hearns et al.•ARTICLE•Tourism Recreation Research•2007•Cited by: 4•References: 24

    This paper addresses the contribution of tourism's workforce to destination image and branding and considers the role that employees play in visitors' interpretation of their experience of place. The focus of this paper is on the contribution of working people to the image of place and the potential for contradiction in imagery as the people who inhabit and work within a place change over time. At the same time, those consuming the place as visit…

  • Work(ing) artefacts: Tools of the trade, totems or trophies

    Open Access•Richard Robinson, T Baum•ARTICLE•Human Relations•2020•Cited by: 3•References: 61

    Do workplace artefacts have utility for their custodians beyond the workplace context? A new materiality perspective allowed the conversation to move beyond the parameters of the organisation and into the private spheres of both practicing and retired para-professionals. In this study of chefs, we discover the deliberate acquisition of occupational artefacts beyond their organisational utility. These artefacts betray a post-occupational identity …

  • Issues of context, capacity and scale: Essential conditions and missing links for a sustainable blue economy

    Open Access•Holly J Niner, Noel C Barut et al.•ARTICLE•Environmental Science & Policy•2022•Cited by: 2•References: 3

    The blue economy has roots in the international arena of sustainable development and sets out to unlock opportunities for economy and society whilst protecting and enhancing marine environments. To date there has been no analysis of how this overarching intention for sustainability has influenced the rapid development of blue economy policies at national and regional scales. In this article, we analyse the synergies and conflicts between blue eco…

  • Are Tour Guides in China Ready for the Booming Tourism Industry: 面对快速发展的旅游业,中国导游是否准备就绪

    Haiyan Kong, Catherine Cheung et al.•ARTICLE•Journal of China Tourism Research•2009•Cited by: 2•References: 1

    This article aims to develop a profile of the educational attainments, skills and attitudes, career needs, and plans of tour guides in China based on a study of both permanent and freelance guides. The findings indicate that tour guides are ill‐prepared for the booming tourism industry. The workforce in China's tour guide sector is currently dominated by young staff with an educational background in vocational and/or professional schools. Althoug…

  • Short Report on Assessment: Do‐it‐yourself Evaluation of Teaching

    T Baum, Michael Bassey•ARTICLE•Assessment & Evaluation in Higher…•1981

    The paper is critical of the generally prescriptive approach to the evaluation of teaching by students. Based on the authors’ research work in this field, examples are given as to how the lack of prescription enables teachers to employ evaluations in a far more varied, relevant and innovative manner

  • Towards a relevant research education

    T Baum•ARTICLE•Journal of Geography in Higher…•1981•Cited by: 1

  • Rotating shift work, sleep, and accidents related to sleepiness in hospital nurses

    Diane R Gold, S Rogacz et al.•ARTICLE•American Journal of Public Health•1992•Cited by: 11•References: 10

    A hospital-based survey on shift work, sleep, and accidents was carried out among 635 Massachusetts nurses. In comparison to nurses who worked only day/evening shifts, rotators had more sleep/wake cycle disruption and nodded off more at work. Rotators had twice the odds of nodding off while driving to or from work and twice the odds of a reported accident or error related to sleepiness. Application of circadian principles to the design of hospita…

  • National tourism policies: Implementing the human resource dimension

    Open Access•T Baum•ARTICLE•Tourism Management•1994•Cited by: 6•References: 1

  • The development and implementation of national tourism policies

    Open Access•T Baum•ARTICLE•Tourism Management•1994•Cited by: 7•References: 1

  • The Role of the Public Sector in the Development and Implementation of Human Resource Policies in Tourism

    T Baum•ARTICLE•Tourism Recreation Research•1995•References: 2

    Policy development and the management of the human resource environment, within both the public and private sectors of international tourism, are characterised by fragmentation at all stages through to implementation. This fragmentation is frequently due to the variety of parties with a role and interest in this area but also reflects the common lack of any clear leadership or co-ordination of this vital area within tourism. This issue is clearly…

  • An empirical analysis of oligopolistic hotel pricing

    Open Access•T Baum, Ram Mudambi•ARTICLE•Annals of Tourism Research•1995•Cited by: 5•References: 11

  • Tourism and the host community: A cautionary tale

    Open Access•T Baum•ARTICLE•Tourism Management•1996

  • Lessons from the edge: Tourism and the North Atlantic Islands Programme

    Open Access•T Baum•ARTICLE•Tourism Management•1996

  • Looking beyond the periphery

    Open Access•T Baum•ARTICLE•Tourism Management•1997

  • Mature doctoral candidates: The case in hospitality education

    Open Access•T Baum•ARTICLE•Tourism Management•1998•References: 8

  • The case for government involvement in human resource development: A study of the Thai hotel industry

    Open Access•Ranee Esichaikul, T Baum•ARTICLE•Tourism Management•1998•Cited by: 9

  • A study of the inter‐relationships between employees’ job satisfaction and their demographic characteristics

    Hanqin Qiu, Hanqin Zhang et al.•ARTICLE•Asia Pacific Journal of Tourism…•1999•References: 5

    Past empirical studies have suggested that employee's job satisfaction is related to age, length of employment, job level, marital status, and educational level. This study examines the relationships between demographic characteristics of hotel employees and job satisfaction using of Hong Kong hotel employees as a case for illustration. The findings show that there are significant differences between demographic variables of employees and the six…

  • Themes and issues in comparative destination research: The use of lesson-drawing in comparative tourism research in the North Atlantic

    Open Access•T Baum•ARTICLE•Tourism Management•1999•Cited by: 7

  • An investigation of employees’ job satisfaction: The case of hotels in Hong Kong

    Open Access•Terry Lam, Hanqin Qiu et al.•ARTICLE•Tourism Management•2001•Cited by: 10•References: 28

  • Heritage Tourism and World Heritage Sites The Case of Newfoundland

    Lanita S Carter, Lee Jolliffe et al.•ARTICLE•Tourism Recreation Research•2001•Cited by: 2•References: 2

  • Power and Politics at the Seaside: The Development of Devon's Resorts in the Twentieth Century

    Open Access•T Baum, T G Baum•ARTICLE•Annals of Tourism Research•2001

  • Human resources development for tourism in rural communities: A case study of Kerala

    Jithendran Kokkranikal, Jithendran J Kokkranikal et al.•ARTICLE•Asia Pacific Journal of Tourism…•2002•Cited by: 1

    Considering the relative backwardness of rural areas, human resources development (HRD) seems to have a very important role in rural tourism development. However, tourism HRD in rural communities is affected by a number of drawbacks. In the absence of any significant private sector presence, especially during initial stages, the public sector need to take the initiative in equipping and empowering the local community to meaningfully participate i…

  • The Management of the Tourism Sector

    Open Access•T Baum•ARTICLE•Annals of Tourism Research•2002•References: 1

  • Subjective norms

    Open Access•Terry Lam, T Baum et al.•ARTICLE•Annals of Tourism Research•2003•Cited by: 6•References: 31

  • Platform (translated from the French by Frank Wynne)

    Open Access•T Baum•ARTICLE•Tourism Management•2005

  • Low-cost Air Travel: Social Inclusion or Social Exclusion

    T Baum•ARTICLE•Tourism Culture & Communication•2006

    The low-cost revolution that has impacted upon North America, Western Europe, and, increasingly, other parts of the world, is, on initial examination, a development that has created opportunity for wider travel for all sectors of the community. This is certainly true in terms of price in that the impact of the emergence of low-cost carriers on major, generally short-haul, air routes has been to reduce headline prices significantly across all serv…

  • Dr. Terry Lam

    Open Access•T Baum•ARTICLE•Tourism Management•2006

  • Tourism in Iran: Central control and indigeneity

    Kevin D O‘gorman, T Baum et al.•CHAPTER•Tourism and Indigenous Peoples•2007

    Iran has a long history and tradition of accommodating visitors and travellers, as well as having a great number of minority cultures within its borders, reflecting its geographic location astride some of the major trade routes in the Middle East. Despite what could be seen as great advantages in the competition for tourism, the present powers in Iran have downplayed the potential role of indigenous groups in tourism, just as they have downplayed…

  • Cultural diversity in hospitality work

    Open Access•T Baum, Eli Dutton et al.•ARTICLE•Cross Cultural Management An…•2007

    Purpose The purpose of this paper is to address the growing importance of migrant workers to the hospitality industry of peripheral locations in the UK. Design/methodology/approach The paper draws on data collected through in‐depth surveys of and focus group discussions with migrant workers in hotels in three peripheral locations in the UK. Findings Findings point to varied experiences for international workers in terms of recruitment and selecti…

Political science (39 works) · Tourism (39 works) · Business (35 works) · Sociology (31 works) · Economics (29 works) · Hospitality and Tourism Education (26 works) · Diverse Aspects of Tourism Research (24 works) · Marketing (24 works) · Geography (23 works) · Economic growth (16 works)

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