E Lianne Visser
Biographic Data
| ID | 4128602 |
|---|---|
| NAME | E Lianne Visser |
| GIVEN NAMES | E Lianne |
| FAMILY NAME | Visser |
| SIGNATURE | VISSER E L |
| AFFILIATIONS | Leiden University |
| ORCID | 0000-0003-0590-7237 |
| VERIFIED | Yes |
| TOTAL WORKS | 10 |
| TOTAL CITATIONS | 11 |
| AUTHOR COUNT | 10 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1953 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 2 |
Between breaking and restoring boundaries
Street-level responsiveness is often framed as an individual binary decision: frontline workers either prioritize client needs or strictly adhere to institutional boundaries. This ethnographic study of three home care organizations in Amsterdam challenges this assumption by examining how frontline actors balance responsiveness with rules, resource limitations, and role expectations. Drawing on 140 hours of shadowing and 15 interviews with home ca…
Visualizing Qualitative Research
Although qualitative research is typically seen as working with verbal text, visual representations are frequently used in qualitative research in our field. This paper examines visualization as a research practice, aiming to encourage its reflective use and further development. We contribute to the literature on qualitative research in public administration, first, by discussing key concepts and the work visuals do. Second, we explore the way vi…
Enabling street-level work
This study asks how customization (the provision of non-standardized services) in street-level practice can be enabled. Based on 300h of ethnographic fieldwork, this study demonstrates that practitioners not only need discretionary room, but also social structures, professional knowledge, ‘customization templates’, and – somewhat contradictory – boundaries that limit the endless possibilities of customization. These structures or ‘enablements’ no…
Abductive analysis in qualitative research
Public administration scholars and practitioners need to know how state‐of‐the‐art research is conducted. This article aims to contribute to the dialogue on qualitative analysis. Focusing on abductive analysis, it further unpacks and explicates the process and practices through which theoretical insight can be created from qualitative data. We offer four principles that guide abductive analysis: (i) embrace surprises, tensions, and doubts; (ii) u…
The Performance and Development of Deliberative Routines
Deliberation is ubiquitous in street-level work. Scholars and practitioners increasingly promote it, as it has the potential to improve existing practices and procedures and provide customized, yet consistent, services. Little is known, however, about the situated performance of deliberation in street-level work. Drawing on Routine Dynamics Theory and based on an ethnographic study of street-level decision-making in child and family services in t…
Mundane dynamics
Collaborative approaches to governance, policymaking, and administration are believed to provide means of adequately handling wicked problems. Simultaneously, many scholars have acknowledged the difficulty of collaboration in practice. In this article, we argue that understanding the ‘small’ practices of collaborative governance and actor-positioning processes illuminates why collaborative governance is such a challenging response to wicked probl…
Structural priming and cross-linguistic influence in L2 comprehension of Dutch relative clauses and PP-attachments
Aims and Objectives/Purpose/Research Questions: This study investigated cross-linguistic influence and structural priming in L2 learners’ comprehension of Dutch relative clauses (RCs) and PP-attachments. While PP-attachments are structurally ambiguous in all three languages, RCs are structurally ambiguous in Dutch and German, but not in English. Design/Methodology/Approach: L1 speakers of German ( n = 18) and English ( n = 19) completed a structu…
Permanently provisional
Scholars of responsive forms of governance tend to analyze agreements, arrangements, and architectures. Yet, these forms of governance also require actual actors to act and interact, something that has been scarcely empirically studied. Taking a practice‐theoretical approach, I explore how responsive governance is accomplished in and through meetings. This study is based on participant observation, interviews, and document analysis of governance …
Discretion of the Future
Although scholars and practitioners promote creative uses of discretion in the delivery of public services, there is limited empirical research that explains through which activities street‐level practitioners develop creative solutions. Based on over 300 hours of ethnographic observations of child and family practitioners, we demonstrate the pattern of collective and deliberate experimenting that encompasses creative discretion. The development …
De Novis Libris Iudicia
DE NOVIS LIBRIS IUDICIA Ubbo Emmius, Programma bij de aanvaarding van het Rectoraat der Latijnse school (thans Praedinius-gymnasium) te Groningen in 1594. Opnieuw uitgegeven, met vertaling en toelichting door Prof. Dr A. G. Roos. Groningen, J. B. Wolters, 1951. 27 p. Pr. fl. 1,25. Gymnasiorum nostrorum originem indagantibus ad mediaevalia tempora redeundum esse noverunt harum rerum studiosi - qua tamen via saepius latet. Quod ad maiorem scholarum…
The Performance and Development of Deliberative Routines
Deliberation is ubiquitous in street-level work. Scholars and practitioners increasingly promote it, as it has the potential to improve existing practices and procedures and provide customized, yet consistent, services. Little is known, however, about the situated performance of deliberation in street-level work. Drawing on Routine Dynamics Theory and based on an ethnographic study of street-level decision-making in child and family services in t…
Mundane dynamics
Collaborative approaches to governance, policymaking, and administration are believed to provide means of adequately handling wicked problems. Simultaneously, many scholars have acknowledged the difficulty of collaboration in practice. In this article, we argue that understanding the ‘small’ practices of collaborative governance and actor-positioning processes illuminates why collaborative governance is such a challenging response to wicked probl…
De Novis Libris Iudicia
DE NOVIS LIBRIS IUDICIA Ubbo Emmius, Programma bij de aanvaarding van het Rectoraat der Latijnse school (thans Praedinius-gymnasium) te Groningen in 1594. Opnieuw uitgegeven, met vertaling en toelichting door Prof. Dr A. G. Roos. Groningen, J. B. Wolters, 1951. 27 p. Pr. fl. 1,25. Gymnasiorum nostrorum originem indagantibus ad mediaevalia tempora redeundum esse noverunt harum rerum studiosi - qua tamen via saepius latet. Quod ad maiorem scholarum…
Discretion of the Future
Although scholars and practitioners promote creative uses of discretion in the delivery of public services, there is limited empirical research that explains through which activities street‐level practitioners develop creative solutions. Based on over 300 hours of ethnographic observations of child and family practitioners, we demonstrate the pattern of collective and deliberate experimenting that encompasses creative discretion. The development …
Structural priming and cross-linguistic influence in L2 comprehension of Dutch relative clauses and PP-attachments
Aims and Objectives/Purpose/Research Questions: This study investigated cross-linguistic influence and structural priming in L2 learners’ comprehension of Dutch relative clauses (RCs) and PP-attachments. While PP-attachments are structurally ambiguous in all three languages, RCs are structurally ambiguous in Dutch and German, but not in English. Design/Methodology/Approach: L1 speakers of German ( n = 18) and English ( n = 19) completed a structu…
Permanently provisional
Scholars of responsive forms of governance tend to analyze agreements, arrangements, and architectures. Yet, these forms of governance also require actual actors to act and interact, something that has been scarcely empirically studied. Taking a practice‐theoretical approach, I explore how responsive governance is accomplished in and through meetings. This study is based on participant observation, interviews, and document analysis of governance …
Enabling street-level work
This study asks how customization (the provision of non-standardized services) in street-level practice can be enabled. Based on 300h of ethnographic fieldwork, this study demonstrates that practitioners not only need discretionary room, but also social structures, professional knowledge, ‘customization templates’, and – somewhat contradictory – boundaries that limit the endless possibilities of customization. These structures or ‘enablements’ no…
Abductive analysis in qualitative research
Public administration scholars and practitioners need to know how state‐of‐the‐art research is conducted. This article aims to contribute to the dialogue on qualitative analysis. Focusing on abductive analysis, it further unpacks and explicates the process and practices through which theoretical insight can be created from qualitative data. We offer four principles that guide abductive analysis: (i) embrace surprises, tensions, and doubts; (ii) u…
The Performance and Development of Deliberative Routines
Deliberation is ubiquitous in street-level work. Scholars and practitioners increasingly promote it, as it has the potential to improve existing practices and procedures and provide customized, yet consistent, services. Little is known, however, about the situated performance of deliberation in street-level work. Drawing on Routine Dynamics Theory and based on an ethnographic study of street-level decision-making in child and family services in t…
Mundane dynamics
Collaborative approaches to governance, policymaking, and administration are believed to provide means of adequately handling wicked problems. Simultaneously, many scholars have acknowledged the difficulty of collaboration in practice. In this article, we argue that understanding the ‘small’ practices of collaborative governance and actor-positioning processes illuminates why collaborative governance is such a challenging response to wicked probl…
Between breaking and restoring boundaries
Street-level responsiveness is often framed as an individual binary decision: frontline workers either prioritize client needs or strictly adhere to institutional boundaries. This ethnographic study of three home care organizations in Amsterdam challenges this assumption by examining how frontline actors balance responsiveness with rules, resource limitations, and role expectations. Drawing on 140 hours of shadowing and 15 interviews with home ca…
Visualizing Qualitative Research
Although qualitative research is typically seen as working with verbal text, visual representations are frequently used in qualitative research in our field. This paper examines visualization as a research practice, aiming to encourage its reflective use and further development. We contribute to the literature on qualitative research in public administration, first, by discussing key concepts and the work visuals do. Second, we explore the way vi…
Management and Organizational Studies (6 works) · Political science (6 works) · Public Policy and Administration Research (5 works) · Public relations (5 works) · Sociology (5 works) · Business (4 works) · Computer Science (4 works) · Ethnography (4 works) · Engineering (3 works) · Social science (3 works)