Lujun Su
Biographic Data
| ID | 4795138 |
|---|---|
| NAME | Lujun Su |
| GIVEN NAMES | Lujun |
| FAMILY NAME | Su |
| SIGNATURE | SU L |
| AFFILIATIONS | Central South University |
| ORCID | 0000-0003-4439-9861 |
| VERIFIED | Yes |
| TOTAL WORKS | 39 |
| TOTAL CITATIONS | 317 |
| AUTHOR COUNT | 39 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2014 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 10 |
The evolving impacts of destination crisis event strength on tourists’ boycotting behavior: A crisis life cycle perspective
Drawing on the crisis life cycle theory, this research examines the change patterns in tourist’ perceptions across the different stages of a destination crisis regarding a destination crisis event strength and likelihood of boycotting in response. The moderating effects of destination crisis event type and crisis response strategy were examined. The findings suggest the strength of tourists’ perception and interest in boycotting over the course o…
Dynamism by design: The zoom effects in short video tourism marketing
The “Green Persuasion Effect” of Negative Messages: How and When Message Framing Influences Tourists’ Environmentally Responsible Behavior
Tourist activities may harm the environment, making tourists’ environmentally responsible behavior particularly important in tourism research. This research investigates the persuasion effect of message framing in environmental protection reminders on environmentally responsible behavior. Through five studies employing both field and controlled experiments and different measures of environmentally responsible behavior across varied tourism scenar…
Smile Big or Little? It Depends on the Tourism Activity Type
In four experiments ( N = 729), this research found that the service provider's smile intensity and tourism activity type interacted to predict revisit intention, and this effect was explained by social judgments of the service provider. Specifically, for scenarios depicting relaxing activities, broad smiles were more likely than slight smiles to enhance perceptions of the service provider as warm, and in turn, to increase revisit intention. In c…
Pursuing Hedonia or Eudaimonia: The Effect of Travel Experience Sharing on Post‐Trip Well‐Being
Travel experience sharing contributes to post‐trip well‐being, but whether and how different sharing types affect different dimensions of well‐being is unclear. Applying self‐determination theory, this research found that the interaction between social platform types and travel experience sharing resulted in different dimensions of post‐trip well‐being. The results further revealed two mediating pathways (i.e., personal development and social rep…
Distance Brings About Beauty: When Does the Influence of Positive Travel Online Reviews Grow Stronger Relative to Negative Reviews
Prior research has demonstrated that negative online reviews have a greater impact than positive online reviews on tourists’ purchase decisions. However, building on the construal level theory, this study proposes a new perspective, suggesting that positive online reviews are more influential in distant-future trips, and negative online reviews are more influential in near-future trips. These effects (i) occur because tourists generate experience…
How do tourism activities and induced awe affect tourists’ pro-environmental behavior
Igniting creativity through travel: The roles of interest, cognitive flexibility, and destination information presentation style
Despite the assumed link between tourism and creativity, research remains limited, and findings are inconsistent. This study draws on trait activation theory and broaden-and-build theory of positive emotions to propose a theoretical model that explores how environmental novelty influences tourist creativity. We argue that environmental novelty evokes interest, fostering cognitive flexibility and enhancing creativity. The presentation style of des…
Does travel sharing type promote creativity? The serial mediation effect of self-concept clarity and self-efficacy
Can you travel too much? The emotional numbness effect of travel frequency
Based on hedonic adaptation theory, this research explores how travel frequency impacts emotional numbness. Across one pilot study and five studies using secondary data and experimental data, we find travel frequency has an inverted U-shaped effect on emotional intensity. That is tourists’ emotional intensity at first rises and then falls as travel frequency increases. It introduces tourist expertise as a measurable resource and demonstrates that…
Slow-paced or fast-paced? The interaction effect of video ad speed and tourism activity type on visit intentions
The memory effect of destination dialect advertising
Matching Crisis Event With Destination Response Strategy
A conceptual model is tested across four studies that examine how tourist destination crisis types (external/internal) impact the information processing mode (heuristic/systematic), internal state (empathy/animosity), and boycott intentions of tourists. The matching effect between destination crisis event type and response strategy (defensive/accommodative) are also examined. Results suggest that internally attributed destination crisis events ma…
Humorous or serious? The interaction effect of language style and tourism activity type on tourist well-being
Promoting Well-being is one of United Nations' sustainable development goals and it also attracts increasing attentions in tourism research. Based on the stereotype content model (SCM), this study examines the interaction effect of service employees' language style and tourism activity type on tourist well-being. The mediating effects of perceived pleasure and perceived professionalism is also studied. The theoretical value of this paper is two-f…
How does destination social responsibility impact residents’ quality of life? The mechanisms of disclosure entity, communal relationship, and perceived warmth
Rooted in signaling theory and attribution theory, this research investigated how destination social responsibility (DSR) strategy (ability-oriented vs. effort-oriented) impacts residents’ quality of life (QOL) and support for tourism. A mixed-method approach combining semi-structured interviews and scenario-based experiments was conducted. The results revealed that effort-oriented DSR strategies increaseed residents’ QOL and support for tourism …
Ritualized host-tourist interaction and storytelling intentions: The roles of sense of belonging and group size
Guided by interaction ritual chains theory, this research assesses the relationship of ritualized host-tourist interactions on sense of belonging and storytelling intentions, using group size (small vs. moderate vs. large) as a moderating variable. Three studies were conducted using different ritual contexts (i.e. tea, bonfire, wedding). Findings suggested that the intensity of host-tourist interactions (strong vs. weak) impacts tourists’ sense o…
Fresh perspectives in our understanding of induced awe in tourism contexts: A response to Ralf Buckley and colleagues
Does destination nostalgic advertising enhance tourists’ intentions to visit? The moderating role of destination type
This study investigates the impact of nostalgic advertising and perceived destination types on tourists using four experiments. Study 1a and Study 1b revealed that destination nostalgic advertising is more likely to evoke tourists' history sense and further trigger visit intention, while destination non-nostalgic advertising is more likely to evoke tourists' fashion sense and further trigger visit intention. Study 2a and Study 2b revealed that pe…
How does negative destination publicity influence residents’ shame and quality of life? The moderating role of perceived destination resilience
Destination management organizations (DMOs) increasingly focus on enhancing residents’ quality of life. A key driver of this trend is that the quality of life of a destination’s residents is closely linked to sustainable development in it. While DMOs recognized that negative destination publicity seriously undermines the sustainable development of tourist destinations, the negative impact on local residents and how to mitigate the negative impact…
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history
Drawing on attribution theory and situational crisis communication theory, this study investigates how destination crisis events impact tourist sympathy, anger, and intentions of forgiveness in four experiments. It also examines the moderating effects of destination crisis history (none vs. similar vs. dissimilar). The results of Study 1 and Study 2 revealed that external crisis events cause more sympathy and tourist forgiveness than internal one…
In-group favoritism or black sheep effect? The moderating role of norm strength on destination residents’ responses towards deviant behaviors
Drawing on social identity theory and focus theory of norms, this study investigated differences in how destination residents respond to deviant behaviors by other residents—members of their in-group—and similar behavior by tourists, who they see as the out-group. We proposed and tested a conceptual model of the transition between in-group favoritism and the black sheep effect under the moderating effect of norm strength. A mixed-method approach,…
Rise through coping with service failures in tourism
Service failure, a common stressor experienced by tourists during their travels, can have a far-reaching impact beyond the travel domain. This research investigates how tourists cope with service failure during their travels and its influence on their ability to rise through challenges and achieve personal growth. Through semi-structured interviews and four scenario-based experiments, we found that problem-focused coping generates a stronger sens…
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement
Based on self-determination theory and the broaden-and-build theory of positive emotion, this study investigated the motivations of disclosing tourism goals on social media and its impacts on Chinese tourists' goal-directed behaviors (GDBs). We proposed and tested a mutual transformation model of tourism goal disclosure motivation under different conditions of feedback valence (positive vs. negative feedback) and examine the mediating role of tou…
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality
This study presented and tested a conceptual model that examined how a negative event at a tourism destination influenced perceived betrayal and boycott among tourists. A mixed method approach with three studies was adopted to verify the proposed hypotheses. In Study 1, using Weibo microblogging platform data, we evaluated the impacts of a negative event on tourists' perception of betrayal and intentions to participate in a tourism boycott. In St…
The impact of spatial-temporal variation on tourist destination resident quality of life
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability
Eudaimonic and hedonic well-being pattern changes: Intensity and activity
How well-being changes over the course of a vacation is unclear. Particular understudied areas include the eudaimonic dimension of well-being, the comparison between eudaimonia and hedonia, and the role of activity type. Using an integrated model, two studies which combined survey and experiment were conducted to examine the change patterns of eudaimonia and hedonia, the difference of change patterns between eudaimonia and hedonia, and the modera…
The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists
How tourism activity shapes travel experience sharing: Tourist well-being and social context
Why people conduct different sharing about their travel is unclear. Understudied areas include the roles of tourism activity type, tourist well-being, and social context. Under the framework of construal level theory, three studies which combined secondary data and experiments revealed that: 1) challenging (relaxing) tourism activities lead to more desirability (feasibility) sharing; 2) eudaimonia (hedonia) occupy the dominant position and mediat…
Does destination nostalgic advertising enhance tourists’ intentions to visit? The moderating role of destination type
This study investigates the impact of nostalgic advertising and perceived destination types on tourists using four experiments. Study 1a and Study 1b revealed that destination nostalgic advertising is more likely to evoke tourists' history sense and further trigger visit intention, while destination non-nostalgic advertising is more likely to evoke tourists' fashion sense and further trigger visit intention. Study 2a and Study 2b revealed that pe…
Does seeing deviant other-tourist behavior matter? The moderating role of travel companions
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality
Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship
In-group favoritism or black sheep effect? The moderating role of norm strength on destination residents’ responses towards deviant behaviors
Drawing on social identity theory and focus theory of norms, this study investigated differences in how destination residents respond to deviant behaviors by other residents—members of their in-group—and similar behavior by tourists, who they see as the out-group. We proposed and tested a conceptual model of the transition between in-group favoritism and the black sheep effect under the moderating effect of norm strength. A mixed-method approach,…
How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? The moderating role of destination reputation
How do tourism activities and induced awe affect tourists’ pro-environmental behavior
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history
Drawing on attribution theory and situational crisis communication theory, this study investigates how destination crisis events impact tourist sympathy, anger, and intentions of forgiveness in four experiments. It also examines the moderating effects of destination crisis history (none vs. similar vs. dissimilar). The results of Study 1 and Study 2 revealed that external crisis events cause more sympathy and tourist forgiveness than internal one…
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality
This study presented and tested a conceptual model that examined how a negative event at a tourism destination influenced perceived betrayal and boycott among tourists. A mixed method approach with three studies was adopted to verify the proposed hypotheses. In Study 1, using Weibo microblogging platform data, we evaluated the impacts of a negative event on tourists' perception of betrayal and intentions to participate in a tourism boycott. In St…
Can you travel too much? The emotional numbness effect of travel frequency
Based on hedonic adaptation theory, this research explores how travel frequency impacts emotional numbness. Across one pilot study and five studies using secondary data and experimental data, we find travel frequency has an inverted U-shaped effect on emotional intensity. That is tourists’ emotional intensity at first rises and then falls as travel frequency increases. It introduces tourist expertise as a measurable resource and demonstrates that…
Rise through coping with service failures in tourism
Service failure, a common stressor experienced by tourists during their travels, can have a far-reaching impact beyond the travel domain. This research investigates how tourists cope with service failure during their travels and its influence on their ability to rise through challenges and achieve personal growth. Through semi-structured interviews and four scenario-based experiments, we found that problem-focused coping generates a stronger sens…
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement
Based on self-determination theory and the broaden-and-build theory of positive emotion, this study investigated the motivations of disclosing tourism goals on social media and its impacts on Chinese tourists' goal-directed behaviors (GDBs). We proposed and tested a mutual transformation model of tourism goal disclosure motivation under different conditions of feedback valence (positive vs. negative feedback) and examine the mediating role of tou…
The impact of spatial-temporal variation on tourist destination resident quality of life
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit…
Humorous or serious? The interaction effect of language style and tourism activity type on tourist well-being
Promoting Well-being is one of United Nations' sustainable development goals and it also attracts increasing attentions in tourism research. Based on the stereotype content model (SCM), this study examines the interaction effect of service employees' language style and tourism activity type on tourist well-being. The mediating effects of perceived pleasure and perceived professionalism is also studied. The theoretical value of this paper is two-f…
Igniting creativity through travel: The roles of interest, cognitive flexibility, and destination information presentation style
Despite the assumed link between tourism and creativity, research remains limited, and findings are inconsistent. This study draws on trait activation theory and broaden-and-build theory of positive emotions to propose a theoretical model that explores how environmental novelty influences tourist creativity. We argue that environmental novelty evokes interest, fostering cognitive flexibility and enhancing creativity. The presentation style of des…
Does travel sharing type promote creativity? The serial mediation effect of self-concept clarity and self-efficacy
Slow-paced or fast-paced? The interaction effect of video ad speed and tourism activity type on visit intentions
Corporate Social Responsibility, Corporate Reputation, Customer Emotions and Behavioral Intentions: A Structural Equation Modeling Analysis
This study investigated structural relationships among customers’ perceptions of corporate social responsibility (CSR), corporate reputation, customer emotions, and behavioral intentions in the hospitality service context. Based on the stakeholder theory and signaling theory, the study postulates that customer’s perceptions of CSR, as a cognitive evaluation, influence their evaluation of the service provider’s corporate reputation; both CSR and c…
Corporate Social Responsibility, Corporate Reputation, Customer Emotions and Behavioral Intentions: A Structural Equation Modeling Analysis
This study investigated structural relationships among customers’ perceptions of corporate social responsibility (CSR), corporate reputation, customer emotions, and behavioral intentions in the hospitality service context. Based on the stakeholder theory and signaling theory, the study postulates that customer’s perceptions of CSR, as a cognitive evaluation, influence their evaluation of the service provider’s corporate reputation; both CSR and c…
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality
The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists
Effects of Destination Social Responsibility and Tourism Impacts on Residents’ Support for Tourism and Perceived Quality of Life
This study investigated the structural relationships among destination social responsibility (DSR), tourism impacts (i.e., positive and negative impacts), residents’ support for tourism, and their perceived quality of life. A structural model was empirically tested with a sample of 272 residents living in the Phoenix Ancient Town in China. The results indicated that DSR enhanced residents’ perception of positive tourism impacts but did not influe…
Tourists’ Social Responsibility Perceptions of an Urban Destination in China: The Mediating Role of Consumption Emotions
Using a Stimulus-Organism-Response (S-O-R) framework, the current study proposes that the perceived social responsibility of an urban destination elicits tourists’ affective responses, which contributes to tourists’ post-visit behavioral intentions. Empirical findings from a sample of 541 Chinese tourists reveal that visitors who are attentive to destination social responsibility initiatives are apt to have more positive consumption emotions, whi…
Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship
From recreation to responsibility: Increasing environmentally responsible behavior in tourism
The service quality to subjective well-being of Chinese tourists connection: A model with replications
This paper explores how service quality perceptions contribute to subjective well-being of Chinese tourists through their emotional experiences and overall satisfaction with a destination. Over the course of three studies, results showed that perceived service quality can promote positive emotional experience and satisfaction with a destination, and decrease felt negative emotions. Positive emotions were associated with greater overall satisfacti…
How do tourists' attribution of destination social responsibility motives impact trust and intention to visit? The moderating role of destination reputation
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability
Eudaimonic and hedonic well-being pattern changes: Intensity and activity
How well-being changes over the course of a vacation is unclear. Particular understudied areas include the eudaimonic dimension of well-being, the comparison between eudaimonia and hedonia, and the role of activity type. Using an integrated model, two studies which combined survey and experiment were conducted to examine the change patterns of eudaimonia and hedonia, the difference of change patterns between eudaimonia and hedonia, and the modera…
How tourism activity shapes travel experience sharing: Tourist well-being and social context
Why people conduct different sharing about their travel is unclear. Understudied areas include the roles of tourism activity type, tourist well-being, and social context. Under the framework of construal level theory, three studies which combined secondary data and experiments revealed that: 1) challenging (relaxing) tourism activities lead to more desirability (feasibility) sharing; 2) eudaimonia (hedonia) occupy the dominant position and mediat…
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement
Based on self-determination theory and the broaden-and-build theory of positive emotion, this study investigated the motivations of disclosing tourism goals on social media and its impacts on Chinese tourists' goal-directed behaviors (GDBs). We proposed and tested a mutual transformation model of tourism goal disclosure motivation under different conditions of feedback valence (positive vs. negative feedback) and examine the mediating role of tou…
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality
This study presented and tested a conceptual model that examined how a negative event at a tourism destination influenced perceived betrayal and boycott among tourists. A mixed method approach with three studies was adopted to verify the proposed hypotheses. In Study 1, using Weibo microblogging platform data, we evaluated the impacts of a negative event on tourists' perception of betrayal and intentions to participate in a tourism boycott. In St…
The impact of spatial-temporal variation on tourist destination resident quality of life
Does seeing deviant other-tourist behavior matter? The moderating role of travel companions
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit…
How does negative destination publicity influence residents’ shame and quality of life? The moderating role of perceived destination resilience
Destination management organizations (DMOs) increasingly focus on enhancing residents’ quality of life. A key driver of this trend is that the quality of life of a destination’s residents is closely linked to sustainable development in it. While DMOs recognized that negative destination publicity seriously undermines the sustainable development of tourist destinations, the negative impact on local residents and how to mitigate the negative impact…
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history
Drawing on attribution theory and situational crisis communication theory, this study investigates how destination crisis events impact tourist sympathy, anger, and intentions of forgiveness in four experiments. It also examines the moderating effects of destination crisis history (none vs. similar vs. dissimilar). The results of Study 1 and Study 2 revealed that external crisis events cause more sympathy and tourist forgiveness than internal one…
In-group favoritism or black sheep effect? The moderating role of norm strength on destination residents’ responses towards deviant behaviors
Drawing on social identity theory and focus theory of norms, this study investigated differences in how destination residents respond to deviant behaviors by other residents—members of their in-group—and similar behavior by tourists, who they see as the out-group. We proposed and tested a conceptual model of the transition between in-group favoritism and the black sheep effect under the moderating effect of norm strength. A mixed-method approach,…
Rise through coping with service failures in tourism
Service failure, a common stressor experienced by tourists during their travels, can have a far-reaching impact beyond the travel domain. This research investigates how tourists cope with service failure during their travels and its influence on their ability to rise through challenges and achieve personal growth. Through semi-structured interviews and four scenario-based experiments, we found that problem-focused coping generates a stronger sens…
How does destination social responsibility impact residents’ quality of life? The mechanisms of disclosure entity, communal relationship, and perceived warmth
Rooted in signaling theory and attribution theory, this research investigated how destination social responsibility (DSR) strategy (ability-oriented vs. effort-oriented) impacts residents’ quality of life (QOL) and support for tourism. A mixed-method approach combining semi-structured interviews and scenario-based experiments was conducted. The results revealed that effort-oriented DSR strategies increaseed residents’ QOL and support for tourism …
Ritualized host-tourist interaction and storytelling intentions: The roles of sense of belonging and group size
Guided by interaction ritual chains theory, this research assesses the relationship of ritualized host-tourist interactions on sense of belonging and storytelling intentions, using group size (small vs. moderate vs. large) as a moderating variable. Three studies were conducted using different ritual contexts (i.e. tea, bonfire, wedding). Findings suggested that the intensity of host-tourist interactions (strong vs. weak) impacts tourists’ sense o…
Fresh perspectives in our understanding of induced awe in tourism contexts: A response to Ralf Buckley and colleagues
Does destination nostalgic advertising enhance tourists’ intentions to visit? The moderating role of destination type
This study investigates the impact of nostalgic advertising and perceived destination types on tourists using four experiments. Study 1a and Study 1b revealed that destination nostalgic advertising is more likely to evoke tourists' history sense and further trigger visit intention, while destination non-nostalgic advertising is more likely to evoke tourists' fashion sense and further trigger visit intention. Study 2a and Study 2b revealed that pe…
Psychology (35 works) · Tourism (34 works) · Business (31 works) · Diverse Aspects of Tourism Research (24 works) · Social Psychology (23 works) · Advertising (20 works) · Marketing (20 works) · Political science (19 works) · Geography (18 works) · Consumer Behavior in Brand Consumption and Identification (16 works)