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Tourists’ Social Responsibility Perceptions of an Urban Destination in China

The Mediating Role of Consumption Emotions

Bibliographic Data

ID12974643
AuthorsLujun Su (0000-0003-4439-9861, Central South University), Scott R Swanson (0000-0001-9853-1317, University of Wisconsin–Eau Claire, corresponding author), Maxwell K Hsu (0000-0002-6158-7568, University of Wisconsin–Whitewater)
Year2018
Volume14
Issue3
Pages310-333
Publication date2018-07-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of China Tourism Research (JOURNAL)
Journal identifiersISSN: 1938-8160 • E-ISSN: 1938-8179
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/19388160.2018.1490679
OpenAlexW2884504027
LanguageEN
Citations received4
References cited102

Using a Stimulus-Organism-Response (S-O-R) framework, the current study proposes that the perceived social responsibility of an urban destination elicits tourists’ affective responses, which contributes to tourists’ post-visit behavioral intentions. Empirical findings from a sample of 541 Chinese tourists reveal that visitors who are attentive to destination social responsibility initiatives are apt to have more positive consumption emotions, while destination social responsibility is negatively associated with negative consumption emotions. Consumption emotions partially mediate the effects of perceived destination social responsibility on intentions to revisit a destination, make referrals, and/or seek other travel destinations. Interestingly, the predicted relationship of destination social responsibility to intentions to search for alternative destinations was statistically significant, but in the reverse direction. Study implications of these important findings are discussed, limitations provided, and future research directions suggested

Advertising · Business · China · Consumption (sociology · Corporate social responsibility · Destinations · Empirical research · Geography · Perception · Political science · Public relations · Social responsibility · Sociology · Tourism · Consumer Behavior in Brand Consumption and Identification · Digital Marketing and Social Media · Diverse Aspects of Tourism Research · Psychology · Social Psychology

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Unique citing works4
Citations per year1,33
Citation span2023 - 2025 (3)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 4

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