Distance Brings About Beauty
When Does the Influence of Positive Travel Online Reviews Grow Stronger Relative to Negative Reviews
Bibliographic Data
| ID | 14565232 |
|---|---|
| Authors | Qin Zhang (0000-0002-7537-9129, Central South University), Lujun Su (0000-0003-4439-9861, Central South University), Ling Zhou (0009-0009-5898-5811, Hunan University, corresponding author), Yaling Dai (Central South University) |
| Year | 2025 |
| Volume | 64 |
| Issue | 1 |
| Pages | 172-188 |
| Publication date | 2025-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Travel Research Bulletin (JOURNAL) |
| Journal identifiers | ISSN: 0147-2399 • E-ISSN: 1552-6763 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/00472875231209426 |
| OpenAlex | W4389203026 |
| Language | EN |
| Citations received | 6 |
| References cited | 117 |
Prior research has demonstrated that negative online reviews have a greater impact than positive online reviews on tourists’ purchase decisions. However, building on the construal level theory, this study proposes a new perspective, suggesting that positive online reviews are more influential in distant-future trips, and negative online reviews are more influential in near-future trips. These effects (i) occur because tourists generate experiences of processing fluency from a construal fit between the construal level of reviews with different valence and the temporal distance of tourists’ trips, and (ii) are significant for tourists who are reading reviews on large screen devices, but not for those using small screen devices. This study demonstrates the importance of temporal distance in eliminating the robust negativity bias, offering novel insight into existing research on persuasion. These findings provide new references for tourism enterprises managing the detrimental effects of negative online reviews in multi-screen times
Advertising · Business · Construal level theory · Fluency · Negativity effect · Persuasion · Political science · Tourism · TRIPS architecture · Behavioral Health and Interventions · Computer Science · Consumer Behavior in Brand Consumption and Identification · Digital Marketing and Social Media · Marketing · Psychology · Social Psychology
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Advertising message design and healthy food purchase intention
How Do Olfactory Cues in Online Reviews Affect Tourists' Travel Intentions? An Exploration Based on the S‐O‐R Framework
Who should the spotlight be on? The interactive effects of celebrity endorser type and destination personality
Travel Influencer Marketing
Traversing psychological distance
How Critical are Critical Reviews? The Box Office Effects of Film Critics, Star Power, and Budgets
Effects of Perceptual Fluency on Affective Judgments
Construal Levels and Psychological Distance
Frequency and the conference of referential validity
The Effect of Construal Level on Subjective Probability Estimates
Construal Level Theory and Consumer Behavior
Anxiety and Performance
Stress, eating and the reward system
The secret life of fluency
How Global Versus Local Perception Fits Regulatory Focus
The Effect of Conceptual and Perceptual Fluency on Brand Evaluation
Metacognitive Experiences in Consumer Judgment and Decision Making
Uniting the Tribes of Fluency to Form a Metacognitive Nation
Seeing the forest when entry is unlikely
Cognitive neuroscience of emotional memory
Construal-level theory of psychological distance.
G*Power 3
Negativity Bias, Negativity Dominance, and Contagion
Temporal construal.
Stress, Adaptation, and Disease
The adverse effects of mobile devices on willingness to donate and online fundraising outcomes
Electronic word of mouth (eWOM)
Weighting Positive Versus Negative
Approach and Avoidance Temperament as Basic Dimensions of Personality
High Construal Level Reduces Overoptimistic Performance Prediction
Combined effects of valence and attributes of e-WOM on consumer judgment for message and product
When Fluency Signals Truth
Beyond Baron and Kenny
What makes a useful online review? Implication for travel product websites
Analysis of the perceived value of online tourism reviews
The impact of online reviews on hotel booking intentions and perception of trust
Online reviews
Predicting the intention to use consumer-generated media for travel planning
Attention and weight in person perception
Temporal distance and ease of retrieval
When values matter
Discrepant fluency increases subjective truth
Making a good decision
Regulatory Fit and Persuasion
Transfer of value from fit
The Pros and Cons of Temporally Near and Distant Action
Construal levels and self-control
Bad is Stronger than Good
Effects of Word-of-Mouth and Product-Attribute Information on Persuasion
Mobile Persuasion
Monochrome Forests and Colorful Trees
The Distinct Affective Consequences of Psychological Distance and Construal Level
Affect as a Decision-Making System of the Present
Effects of Construal Level on the Price-Quality Relationship
Carryover Effects of Self-Control on Decision Making
Value from Regulatory Construal Fit
It's Time to Vote
| Unique citing works | 6 |
|---|---|
| Citations per year | 3 |
| Citation span | 2024 - 2026 (3) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 5 |