Racism as intimacy - looking, questioning and touching in the service encounter
Dados Bibliográficos
| ID | 2950697 |
|---|---|
| Autores | Paula Mulinari (0000-0002-4225-8590, Malmö University, autor correspondente) |
| Ano | 2017 |
| Volume | 23 |
| Fascículo | 5 |
| Páginas | 600-613 |
| Data de publicação | 2017-09-03 |
| Peer Reviewed | Sim |
| Open Access | Não |
| Tipo | ARTICLE |
| Periódico | Social Identities (JOURNAL) |
| Identificadores do periódico | ISSN: 1350-4630 • E-ISSN: 1363-0296 |
| Editora | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/13504630.2017.1281111 |
| OpenAlex | W2582854754 |
| Idioma | EN |
| Citações recebidas | 7 |
| Referências citadas | 47 |
The article aims to explore the embodied experience of processes of racialisation within service work with a special focus on what workers identify as central bodily strategies in defining them as the ‘other’. Theoretically, the analysis is inspired by the concept of everyday racism with a special focus on the central role of whiteness embedded in definitions of Swedishness. It also engages in dialog with postcolonial and feminist theories on the role of the body in relation to place and profession. Three practices evolve from the narratives as central to the processes of ‘othering’: looks, the repetitive question of origin and touches. The article consists primarily on 12 qualitative, in-depth interviews with service sectors employees who experience racism
Anti-racism · Racism · Sociology · Emotional Labor in Professions · Gender Diversity and Inequality · Gender Studies · Management and Organizational Studies · Psychology · Social Psychology
A New Service Class in the Public Sector? The Role of Femonationalism in Unemployment Policies
Labour-process-related Racism in Transnational European Production
Speaking against racism
Race in clinical trials in Sweden
Everyday Racism in Social Science Research
Customer harassment against LGBTQ workers
Racism as intimacy - looking, questioning and touching in the service encounter
The Managed Hand
On Being Included
Bodies at Work
Stretching the Iron Cage
Challenging Racial Silences in Studies of Emotion Work
Black Skin, White Masks
Working Bodies
The Politics of the Veil
“Under Western Eyes” Revisited
Making Sense of What People Do
Working bodies
Service and Surveillance
Gendered Work Meets Gendered Goods
Doing Gender Well and Differently in Dirty Work
The Interlocking of Gender with Nationality, Race, Ethnicity and Class
Who's Got the Look?’ Emotional, Aesthetic and Sexualized Labour in Interactive Services
Gender and Service
Upsetting ‘ O thers’ in the N etherlands
Body Beautiful? Gender, Identity and the Body in Professional Services Firms
Stories Employers Tell
Doing the Dirty Work? The Global Politics of Domestic Labour
Tainted love
Why would you want to do that?’
Sweden after the Recent Election
Challenging ethnic and gender identities
The Problem with Work
Hiring as Cultural Matching
Of Mimicry and Man
Division, Segmentation, and Interpellation
Geographies of the veil
Three phases of hegemonic whiteness
Racism as intimacy - looking, questioning and touching in the service encounter
The Social Relations of body Work
Beyond interaction
Recruiting a self
Trolley Dolly or Skilled Emotion Manager? Moving on from Hochschild's Managed Heart
Waitering/Waitressing
From Servitude to Service Work
Cloning cultures
No Asians working here
| Obras citantes distintas | 7 |
|---|---|
| Citações por ano | 0,78 |
| Intervalo de citações | 2017 - 2024 (8) |
| Velocidade de citação | recent |
| Altamente citado | Não |
| Tipos de citação | Neutras: 5 |