Conflict and Creativity in Groups
Bibliographic Data
| ID | 10219498 |
|---|---|
| Authors | Lisa Troyer (University of Connecticut, corresponding author), Reef Youngreen (University of Massachusetts Boston) |
| Year | 2009 |
| Volume | 65 |
| Issue | 2 |
| Pages | 409-427 |
| Publication date | 2009-06-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Social Issues (JOURNAL) |
| Journal identifiers | ISSN: 0022-4537 • E-ISSN: 1540-4560 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1540-4560.2009.01606.x |
| OpenAlex | W1976218209 |
| Language | EN |
| Citations received | 6 |
| References cited | 29 |
Consultants and researchers have long recognized the debilitating effects that conflict between group members can have on both group and individual outcomes . Yet less attention has been paid to the important role that conflict may play in helping generate innovative solutions to ill‐structured problems . Furthermore , conflict (properly managed) is critical to the avoidance of groupthink (i . e ., the tendency to sacrifice quality decision making and problem solving for the sake of consensus and conflict avoidance) . What strategies can group members use to incorporate conflict , or more specifically , dissent in group problem solving? We argue that the delivery of dissenting opinions (negative evaluations) affects the extent to which dissent fosters creativity . We report the results of an experiment in which the target of negative evaluations was varied (e . g ., source of an idea vs . idea itself ) and compared to a condition in which no negative evaluations were incorporated . The results show that (1) creativity is higher in the conditions involving idea‐targeted negative evaluations than source‐targeted or no negative evaluations; (2) negative evaluations from others increase in conditions in which there are source‐targeted negative evaluations and idea‐targeted negative evaluations , compared to no negative evaluations; and (3) group members report higher levels of satisfaction when working under conditions involving idea‐targeted negative evaluations , compared to source‐targeted or no negative evaluations . We discuss the implications of this research for organizational settings , with particular attention to how they might inform the design of group decision support systems
Creativity · Dissent · Dissenting opinion · Epistemology · Political science · Quality (philosophy · Conflict Management and Negotiation · Construction Project Management and Performance · Psychology · Social Psychology · Team Dynamics and Performance
Stages of Small-Group Development Revisited
A Group Process Model for Problem Identification and Program Planning
Time an Transition in Work Teams
Sociological theories in progress
Differential contributions of majority and minority influence
Group versus individual performance on tasks requiring ideational proficiency (brainstorming)
Gender Comparisons in Responsiveness to Others' Evaluations in Achievement Settings
Ability Level, Evaluative Feedback, and Sex Differences in Performance Expectancy
Sex differences in reactions to evaluative feedback
Perceived sex differences in managerially relevant characteristics
Status Differentiation and Information Exchange in Face-to-Face and Computer-Mediated Idea Generation
Advances in Group Processes, Vol. 2
Conflict and Cooperation in Diverse Workgroups
Cooperation and Conflict within Groups
How Minorities Prevail
Creative problem solving as a result of majority vs minority influence
Social influence processes in group brainstorming
Productivity loss in brainstorming groups
Developmental sequence in small groups
Gender and the influence of evaluations on self-assessments in achievement settings
| Citations per year | 0.35 |
|---|---|
| Citation span | 2009 - 2024 (16) |
| Highly cited | No |