A New Epoch of Individualization? Problems With the ‘Personalization’ of Public Sector Services
Bibliographic Data
| ID | 10388772 |
|---|---|
| Authors | Tony Cutler (University of Birmingham), Barbara Waine (University of Birmingham), Kevin J Brehony (University of Birmingham), Kevin Brehony |
| Year | 2007 |
| Volume | 85 |
| Issue | 3 |
| Pages | 847-855 |
| Publication date | 2007-08-17 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration (JOURNAL) |
| Journal identifiers | ISSN: 0033-3298 • E-ISSN: 1467-9299 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1467-9299.2007.00672.x |
| OpenAlex | W2061070812 |
| Language | EN |
| Citations received | 20 |
| References cited | 8 |
The paper discusses the role of the concept of ‘personalization’ in New Labour policy on the reform of public sector services. The analysis points to the contradictory ways in which the concept has been used in both policy statements, in the work of various authors, and in the think tank Demos, which has been closely associated with the diffusion of the concept. The correlative uncertainties with respect to implementation are discussed and related to the use of ‘epochal’ forms of argument in the justification of this latest instalment of public sector reform in the United Kingdom
Argument (complex analysis · Business · Epoch (astronomy · Personalization · Political science · Public relations · Public sector · Work (physics · Computer Science · Engineering · Healthcare innovation and challenges · Law · Marketing · Political and Economic history of UK and US · Public Administration · Social Policy and Reform Studies
Personalised conditionality
Managerial Discretion
New Managerialism and New Public Sector Management
ICTs and value creation in public sector
Debate
Gerencialismo
Men's health, inequalities and policy
Public value management, deinstitutionalization, and personalized social services in local communities
Interpreting personalization in England's National Health Service
Going It Alone or Playing to the Crowd? A Critique of Individual Budgets and the Personalisation of Health Care in the English National Health Service
Personalization and de-schooling
Personalization
A new vision for adult social care? Continuities and change in the care of older people
Older People, Personalisation and Self
Personalization
Personalised learning
Activation via Intensive Intimacies in the Israeli Welfare-to-Work Program
Beyond Homo Economicus
Putting Personalisation into Practice
What does social prescribing look like in practice? A qualitative case study informed by practice theory
| Unique citing works | 20 |
|---|---|
| Citations per year | 1,18 |
| Citation span | 2009 - 2025 (17) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 19 |