Effective Strategies for Communication? Student Views of a Communication Skills Course Eleven Years On
Bibliographic Data
| ID | 10895236 |
|---|---|
| Authors | Jeremy Dixon (0000-0003-0656-5646, University of the West of England, corresponding author) |
| Year | 2013 |
| Volume | 43 |
| Issue | 6 |
| Pages | 1190-1205 |
| Publication date | 2013-09-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | The British Journal of Social Work (JOURNAL) |
| Journal identifiers | ISSN: 0045-3102 • E-ISSN: 1468-263X |
| Publisher | Oxford University Press (PUBLISHER • GB) |
| DOI | 10.1093/bjsw/bcs040 |
| OpenAlex | W1965583480 |
| Language | EN |
| Citations received | 3 |
| References cited | 13 |
The ability of social workers to communicate effectively has long been seen as a core skill. Despite this, there has been relatively little research into how communication skills teaching is transferred to practice. This article begins by summarising current knowledge about how communication skills are taught. It then outlines possible difficulties in using a reflective practice model in practice. The model of interviewing skills taught at York University is described. Original research findings are then presented in which qualified social workers who graduated from York University in 1998 were asked to evaluate the training they received. Participants in the study were largely positive about the model taught and generally felt that they had adopted it into their own practice. Staff modelling of the theoretical model was highly valued and the effectiveness of the teaching was seen to rest in large part on the skill of the teaching staff. Participants felt that their work environments affected the degree to which they were able to practise the model. Despite this, participants felt that the model had assisted them in evaluating their own responses whilst interviewing service users in practice.
Communication skills · Interview · Medical education · Pedagogy · Sociology · Interprofessional Education and Collaboration · Medicine · Psychology · Research in Social Sciences · Social Work Education and Practice · Social Work
Relationship‐based practice and reflective practice
Evaluating the Effectiveness of Social Work Education
Using Video Interviewing in the Assessment of Social Work Communication Skills
Street-Level Bureaucracy, Social Work and the (Exaggerated) Death of Discretion
What (a) Difference a Degree Makes
Self-reflection in Reflective Practice
Risk, Instrumentalism and the Humane Project in Social Work
The Right Kind of Telling? Locating the Teaching of Interviewing Skills within a Systems Framework
Some considerations on the validity of evidence-based practice in social work
| Citations per year | 0.27 |
|---|---|
| Citation span | 2015 - 2023 (9) |
| Highly cited | No |