Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Emotional labour and successful ageing in the workplace among older Chinese employees

Bibliographic Data

ID11200035
AuthorsFrancis Cheung (0000-0002-2157-8333, Lingnan University), Anise M S Wu (0000-0001-8174-6581, University of Macau)
Year2013
Volume33
Issue6
Pages1036-1051
Publication date2013-08-01
Open AccessYes
TypeARTICLE
VenueAgeing and Society (JOURNAL)
Journal identifiersISSN: 0144-686X • E-ISSN: 1469-1779
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0144686x12000414
OpenAlexW2062931694
LanguageEN
Citations received2
References cited45

In this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed

Ageing · Association (psychology) · China · Emotional labor · Job satisfaction · Political science · Structural equation modeling · Emotional Labor in Professions · Employment and Welfare Studies · Medicine · Psychology · Social Psychology · Work-Family Balance Challenges

  • Emotional Competencies Across Adulthood

    Friederike Doerwald, Susanne Scheibe et al.•Work Aging and Retirement•2016

  • Effects of public-service employee age and performance of emotional labor on job pride

    Open Access•Hyun Jung Lee•Social Behavior and Personality…•2016

  • Successful Aging

    Open Access•Paul B Baltes, Margret M Baltes•Successful Aging•1990

  • Psychological perspectives on successful aging

    Open Access•Paul B Baltes, Margret M Baltes•Successful Aging•1990

  • An index of job satisfaction.

    Arthur H Brayfield, Harold F Rothe•Journal of Applied Psychology•1951

  • Age Stereotypes in the Workplace

    Open Access•Richard A Posthuma, Michael A Campion•Journal of Management•2009

  • Older workers' motivation to continue to work: five meanings of age

    Open Access•Dorien Kooij, ANNET DE LANGE et al.•Journal of Managerial Psychology•2008

  • Testing a conservation of resources model of the dynamics of emotional labor.

    Céeste M Brotheridge, C Brotheridge et al.•Journal of Occupational Health…•2002

  • Filial Piety by Contract? The Emergence, Implementation, and Implications of the "Family Support Agreement" in China

    Open Access•R J-A Chou•The Gerontologist•2011

  • Emotional dissonance, burnout, and in-role performance among nurses and police officers.

    Arnold B Bakker, Ellen Heuven•International Journal of Stress…•2006

  • Socioemotional Selectivity Theory and the Regulation of Emotion in the Second Half of Life

    Open Access•Laura L Carstensen, Helene H Fung et al.•Motivation and Emotion•2003

  • Sources of social support and burnout

    Jonathon Halbesleben•Journal of Applied Psychology•2006

  • Successful Aging

    John W Rowe, Robert L Kahn•The Gerontologist•1997

  • Emotion regulation

    Open Access•James J Gro, James J Gross•Psychophysiology•2002

  • Emotional regulation in the workplace

    Alicia A Grandey•Journal of Occupational Health…•2000

  • Display rules versus display autonomy

    Lori Sideman Goldberg, Alicia A Grandey•Journal of Occupational Health…•2007

  • The dimensionality and antecedents of emotional labor strategies

    Open Access•James M Diefendorff, Meredith H Croyle et al.•Journal of Vocational Behavior•2004

  • Beyond demand–control

    Gérard Näring, Mariette Briët et al.•Work & Stress•2006

  • The Managed Heart

    Arlie Russell Hochschild•Managed Heart•2003

  • Emotion regulation in customer service roles

    Peter Totterdell, David Holman•Journal of Occupational Health…•2003

  • The relationship between social support and physiological processes

    Bert N Uchino, John T Cacioppo et al.•Psychological Bulletin•1996

  • Successful Aging at Work

    Joseph D Abraham, Robert O Hansson•The Journals of Gerontology…•1995

  • Antecedent- and response-focused emotion regulation

    James J Gro, James J Gross•Journal of Personality and Social…•1998

  • Taking time seriously

    Laura L Carstensen, Derek M Isaacowitz et al.•American Psychologist•1999

  • Progress on a cognitive-motivational-relational theory of emotion

    Richard S Lazarus•American Psychologist•1991

Citations per year0.2
Citation span2016 - 2016 (1)
Highly citedNo

Tools

Open DOISci-Hub
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae