Provocation in the Workplace
A Qualitative Analysis of Published Arbitration Decisions
Bibliographic Data
| ID | 11229976 |
|---|---|
| Authors | Margaret A Lucero (Texas A&M University–Corpus Christi, Corpus Christi, TX, USA, corresponding author), Robert E Allen (University of Wyoming, Laramie, WY, USA) |
| Year | 2019 |
| Volume | 44 |
| Issue | 3 |
| Pages | 262-280 |
| Publication date | 2019-09-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Labor Studies Journal (JOURNAL) |
| Journal identifiers | ISSN: 0160-449X • E-ISSN: 1538-9758 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/0160449x18787050 |
| OpenAlex | W2870204117 |
| Language | EN |
| Citations received | 1 |
| References cited | 24 |
Workplace violence has become a serious concern for managers and unions. This study examined provocation, a precursor to aggression and retaliation, using a grounded theory approach to evaluate a set of published arbitration decisions. The qualitative analysis identified different forms of behavior that provoked targets, as well as the targets’ emotional and behavioral responses to the provocation. In addition, analysis of the arbitrators’ decision provides a rich source of information on the key factors that can improve management decision making and union responses to these difficult disciplinary issues. Implications of the findings for future research are also discussed
Aggression · Arbitration · Grounded theory · Political science · Provocation test · Public relations · Qualitative analysis · Qualitative research · Set (abstract data type · Social science · Sociology · Applied Psychology · Bullying, Victimization, and Aggression · Computer Science · Law · Medicine · Psychology · Social Psychology · Stalking, Cyberstalking, and Harassment · Workplace Violence and Bullying
Understanding Impulsive Aggression
Human Aggression
The Discovery of Grounded Theory
Trust and Organizations
Testing a measure of instigated workplace incivility
Towards a multi‐foci approach to workplace aggression
A model of work frustration-aggression
Integrating workplace aggression research
On the consideration of automatic as well as controlled psychological processes in aggression
Cognition-excitation interdependences in aggressive behavior
Lashing Out after Stewing over Public Insults
Does cost–benefit analysis or self‐control predict involvement in two forms of aggression
Men don’t just get mad; they get even
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,17 |
| Citation span | 2020 - 2020 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |