The role of value in the delivery process of hospitality services
Bibliographic Data
| ID | 11288282 |
|---|---|
| Authors | Jos Lemmink (0000-0002-0047-0526, Maastricht University, corresponding author), Ko De Ruyter (0000-0002-1391-697X, Maastricht University), Martin Wetzels (0000-0001-8569-5320, Maastricht University) |
| Year | 1998 |
| Volume | 19 |
| Issue | 2 |
| Pages | 159-177 |
| Publication date | 1998-04-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Economic Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0167-4870 • E-ISSN: 1872-7719 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/s0167-4870(98)00002-6 |
| OpenAlex | W2012565975 |
| Language | EN |
| Citations received | 7 |
| References cited | 31 |
Business · Customer satisfaction · Hospitality · Process (computing · Service (business · Statistics · Tourism · Value (mathematics · Computer Science · Consumer Behavior in Brand Consumption and Identification · Customer Service Quality and Loyalty · Mathematics · Psychology · Wine Industry and Tourism · Marketing
The concept of perceived value
Customer satisfaction with services
Emotional or logical
Examining the Role of Emotional and Functional Values in Festival Evaluation
Product Service Systems Users and Harley Davidson Riders
Hunting as a travel experience
Value, Satisfaction and Behavioral Intentions in an Adventure Tourism Context
Measurement theory for the behavioral sciences
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Hedonic Consumption
A Paradigm for Developing Better Measures of Marketing Constructs
An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment
An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment
The use of lisrel in validating marketing constructs
Tests of Equality Between Sets of Coefficients in Two Linear Regressions
On the evaluation of structural equation models
Structural Equation Models with Unobservable Variables and Measurement Error
The Encyclopedia of philosophy
Structural Equations with Latent Variables
The Analysis of Covariance Structures
Application of confirmatory factor analysis to the study of self-concept
Construct validity in psychological tests
| Unique citing works | 7 |
|---|---|
| Citations per year | 0,27 |
| Citation span | 2000 - 2021 (22) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 7 |