Public service motivation helps
Understanding the influence of public employees’ perceived overqualification on turnover intentions
Bibliographic Data
| ID | 11962756 |
|---|---|
| Authors | Yuanjie Bao (0000-0002-3695-1444, School of Public Administration and Policy Renmin University of China Beijing China), Wei Zhong (0000-0002-4157-3097, School of Public Policy and Management Tsinghua University Beijing China, corresponding author) |
| Year | 2023 |
| Volume | 83 |
| Issue | 3 |
| Pages | 328-350 |
| Publication date | 2023-05-18 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Australian Journal of Public Administration (JOURNAL) |
| Journal identifiers | ISSN: 0313-6647 • E-ISSN: 1467-8500 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/1467-8500.12588 |
| OpenAlex | W4377098020 |
| Language | EN |
| Citations received | 4 |
| References cited | 82 |
Perceived overqualification is an important phenomenon that can lead to several undesirable outcomes; however, this phenomenon has received little research attention from public administration (PA) scholars. This study aims to investigate whether perceived overqualification rendered turnover intentions through eliciting negative affect, and whether public service motivation mitigated those detrimental effects. Analysis of survey data from 418 Chinese public employees supported our predictions. Results indicated that although perceived overqualification led to turnover intention partially through eliciting negative affect, public service motivation helped to mitigate these impairments. These findings suggest that although employees who are overqualified may decide to leave public service jobs, those with high public service motivation are less likely to do so due to their desire to do good for the public. Theoretical and practical implications are discussed. Points for practitioners Public managers should pay close attention to possible overqualifications because it may lead to turnover intention among employees. Public managers should periodically survey the affective states of employees. Selection and socialisation based on public service motivation should be encouraged
Affect (linguistics · Business · Economics · Management · Organizational commitment · Phenomenon · Political science · Public relations · Public sector · Public service · Public Service Motivation · Service (business · Survey data collection · Turnover · Turnover intention · Job Satisfaction and Organizational Behavior · Nonprofit Sector and Volunteering · Psychology · Public Policy and Administration Research · Social Psychology · Marketing
Perceived overqualification and intention to leave the profession
Beyond Public Service Motivation
When does perceived overqualification enhance civil servants' work engagement? The role of public service motivation and ethical leadership
Organisational culture and information security awareness of Chinese grassroots civil servants
A First Course in Factor Analysis
Determinants of Turnover Intention of Social Workers
Measuring Public Service Motivation
Perceived overqualification and its outcomes
Who thinks they're a big fish in a small pond and why does it matter? A meta-analysis of perceived overqualification
Why Does Affect Matter in Organizations?
The Bright Side of Being Prosocial at Work, and the Dark Side, Too
Meaning, Self and Motivation in Organizations
Affect and Job Satisfaction
A new criterion for assessing discriminant validity in variance-based structural equation modeling
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Consequences of Individuals' Fit at Work
Relative Deprivation
Inequity In Social Exchange
From Revolutionary Cadres to Party Technocrats in Socialist China
Emotional Labor
Addressing Moderated Mediation Hypotheses
The Affective Underpinnings of Job Perceptions and Attitudes
Psychological resilience and work alienation affect perceived overqualification and job crafting
Relationships Between Leadership and Followers’ Quitting Intentions and Job Search Behaviors
You think you are big fish in a small pond? Perceived overqualification, goal orientations, and proactivity at work
Overqualification and counterproductive work behaviors
Cross‐national job stress
Underemployment, job attitudes, and turnover intentions
Linking transformational leadership and value congruence among Chinese police force
Innovating for the greater good
What affects the turnover intention of civil servants
Clarifying the Relationship Between Public Service Motivation and In-Role and Extra-Role Behaviors
Factors Affecting State Government Information Technology Employee Turnover Intentions
Experimental Evidence on the Relationship between Public Service Motivation and Job Performance
Government Calling
Emotions in Management and the Management of Emotions
Does Person‐Organization Fit Matter in the Public ‐Sector? Testing the Mediating Effect of Person‐Organization Fit in the Relationship between Public Service Motivation and Work Attitudes
Revisiting the Motivational Bases of Public Service
Public Service Motivation Research
The Motivational Bases of Public Service
A Job Demands–Resources Approach to Public Service Motivation
For Those Who Care
Implications of Occupational Locus and Focus for Public Service Motivation
The Effects of Public Service Motivation on Job Choice Decisions
Measuring Public Service Motivation
Organizational Correlates of Public Service Motivation
| Citations per year | 1.33 |
|---|---|
| Citation span | 2023 - 2026 (4) |
| Highly cited | No |