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Compassion in the face of terror

A case study of recognizing suffering, co-creating hope, and developing trust in a would-be school shooting

Bibliographic Data

ID12012017
AuthorsSarah J Tracy (0000-0001-5229-2875, The Hugh Downs School of Human Communication, Arizona State University-Tempe, Tempe, AZ, USA, corresponding author), Timothy P Huffman (Department of Communication, St. Louis University, St. Louis, MO, USA)
Year2016
Volume84
Issue1
Pages30-53
Publication date2016-08-30
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCommunication Monographs (JOURNAL)
Journal identifiersISSN: 0363-7751 • E-ISSN: 1479-5787
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/03637751.2016.1218642
OpenAlexW2508682924
LanguageEN
Citations received7
References cited46

Current theoretical conceptualizations of compassion say little about communicating compassion to people whose suffering is wrapped in a cloak of anger, threat, resistance, and fear. This article attends directly to this issue by examining the conversational particulars of compassion communicated by school bookkeeper Antoinette Tuff to would-be school shooter Michael Hill. The case serves as the basis for advancing propositions about communicating compassion to unwilling recipients and suggests the importance of careful conversational timing, face-enhancement strategies, convergence/mirroring techniques, co-creating hope, physical presence, and vulnerable self-disclosure. The case extends current conceptualizations of compassion and provides a vivid picture for enacting compassion when sufferers are angry, threatening, or resisting help

Anger · Compassion · Empathy · Face (sociological concept · Mirroring · Psychoanalysis · Resistance (ecology · Sociology · Attachment and Relationship Dynamics · Counseling, Therapy, and Family Dynamics · Emotions and Moral Behavior · Law · Psychology · Social Psychology

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Unique citing works7
Citations per year1,17
Citation span2020 - 2026 (7)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 7

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