A Cylindrical Model of Communication Behavior in Crisis Negotiations
Bibliographic Data
| ID | 2269889 |
|---|---|
| Authors | Paul J Taylor (0000-0003-4346-6364), Paul Taylor (0000-0002-8900-2912, University of Liverpool, corresponding author) |
| Year | 2002 |
| Volume | 28 |
| Issue | 1 |
| Pages | 7-48 |
| Publication date | 2002-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Human Communication Research (JOURNAL) |
| Journal identifiers | ISSN: 0360-3989 • E-ISSN: 1468-2958 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/hcr/28.1.7 |
| OpenAlex | W4234617328 |
| Language | EN |
| Citations received | 16 |
| References cited | 72 |
This article integrates existing theoretical perspectives on message content and negotiator motivation to formulate a comprehensive definitional model of the interrelationships among communication behaviors in crisis negotiation. A sample of 189 nuclear dialogue spans were transcribed from 9 resolved cases of hostage negotiation and each utterance coded at the level of thought units across 41 behavioral variables. Results of a nonmetric, multidimensional scaling solution provided clear support for the hypothesized cylindrical structure of communication behavior, revealing 3 dominant levels of suspect-negotiator interaction (Avoidance, Distributive, Integrative). At each level of the structure, interactions were found to modulate around 3 thematic styles of communication (Identity, Instrumental, Relational), which reflected the underlying motivational emphasis of individuals' dialogue. Finally, the intensity of communication was found to play a polarizing role in the cylinder, with intense, functionally discrete behaviors occurring toward the boundary of the structure
Cognitive psychology · Crisis communication · Dyad · Interpersonal communication · Media studies · Negotiation · Nonverbal communication · Political science · Public relations · Social science · Sociology · Style (visual arts · Utterance · Communication · Complex Systems and Decision Making · Computer Science · Conflict Management and Negotiation · Language, Discourse, Communication Strategies · Opinion Dynamics and Social Influence · Psychology · Social and Intergroup Psychology · Social Psychology · Artificial Intelligence
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| Unique citing works | 15 |
|---|---|
| Citations per year | 0,7 |
| Citation span | 2003 - 2025 (23) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 16 |