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Adding the Organizational Perspective

How Organizations Shape Service Work Abroad

Bibliographic Data

ID12250351
AuthorsKyle Nelson (0000-0002-4457-1871), Kyle A Nelson (0000-0002-1522-8548, corresponding author), Curtis Child (0000-0001-9460-7249)
Year2015
Volume27
Issue2
Pages525-548
Publication date2015-04-27
Open AccessYes
TypeARTICLE
VenueVoluntas Revista Internacional de Filosofia (JOURNAL)
Journal identifiersISSN: 2179-3786 • E-ISSN: 1573-7888
PublisherSpringer Science+Business Media (PUBLISHER • DE)
DOI10.1007/s11266-015-9575-1
OpenAlexW1996998014
LanguageEN
Citations received3
References cited46

International volunteering is an increasingly popular form of service work, but the scholarship on international volunteering has done little to unpack the assertion that organizations shape the international volunteering experience. We demonstrate the utility of taking an organizational perspective by reporting on an ethnographic investigation of an international voluntary service episode in Southern India. In doing so, we attend to all of the parties common to international volunteering—the coordinating international volunteer service organization, the host NGOs, and the volunteers—and pay particular attention to the organizational dynamics that influence the service rendered. We find that the different actors in the service relationship understood successful international development efforts in different ways, which frustrated the productivity of the relationships in question. These mismatched goals were partly the legacy of a partnership-formation process that followed a cultural–historical logic rather than an instrumental one. The consequences were dissatisfaction on the part of volunteers and mixed benefits for the organizations with which they were matched. We suggest that these findings have relevance to other international volunteering sites

Assertion · Business · Ethnography · General partnership · Perspective (graphical · Political science · Public relations · Scholarship · Service (business · Sociology · Work (physics · Nonprofit Sector and Volunteering · Religion, Society, and Development · Tourism, Volunteerism, and Development · Marketing

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Citations per year0.6
Citation span2021 - 2025 (5)
Highly citedNo

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