Information sharing in a hybrid workplace
Understanding the role of ease-of-use perceptions of communication technologies in advice-seeking relationship maintenance
Bibliographic Data
| ID | 12449676 |
|---|---|
| Authors | Y Jasmine Wu (0009-0004-8577-3500, Northwestern University, corresponding author), Brennan Antone (0000-0003-2582-2556, Cornell University), Leslie A Dechurch (0000-0003-0458-9417, Northwestern University), N Contractor (0000-0002-9989-3018, Northwestern University) |
| Editors | Nancy Baym, Nicole Ellison |
| Year | 2023 |
| Volume | 28 |
| Issue | 4 |
| Publication date | 2023-06-12 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Computer-Mediated Communication (JOURNAL) |
| Journal identifiers | ISSN: 1083-6101 • E-ISSN: 1083-6101 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1093/jcmc/zmad025 |
| OpenAlex | W4382791479 |
| Language | EN |
| Citations received | 4 |
| References cited | 63 |
Shifts to hybrid work prompted by the COVID-19 pandemic have the potential to substantially impact social relationships at work. Hybrid employees rely heavily on digital collaboration technologies to communicate and share information. Therefore, employees’ perceptions of the technologies are critical in shaping organizational networks. However, the dyadic-level misalignment in these perceptions may lead to relationship dissolution. To explore the social network consequences of hybrid work, we conducted a two-wave survey in a department of an industrial manufacturing firm (N = 169). Our results show that advice seekers were less likely to maintain their advice-seeking ties when they had a mismatch in ease-of-use perceptions of technology with their advisors. The effect was more substantial when advice seekers spent more time working remotely. The study provides empirical insights into how congruence in employees’ perceptions of organizational communication technologies affects how they maintain advice networks during hybrid work
Advice (programming · Business · Information sharing · Knowledge management · Perception · Political science · Public relations · Seekers · Work (physics · Attachment and Relationship Dynamics · Computer Science · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Engineering · Psychology · Marketing
Social Network Analysis
Social Networks and Organizations
Perceived Usefulness, Ease of Use, and Usage of Information Technology
Age Differences in Technology Adoption Decisions
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Information Processing as an Integrating Concept in Organizational Design
When Does Technology Use Enable Network Change in organizations? A comparative Study of Feature Use and Shared Affordances1
Stochastic Actor-Oriented Models for Network Dynamics
Social Networks and the Performance of Individuals and Groups.
Managing Knowledge in Organizations
Flow in Computer-Mediated Communication
Activating Cross-Boundary Knowledge
Why do people use information technology? A critical review of the technology acceptance model
A Model of the Antecedents of Perceived Ease of Use
Bringing the Individual Back In
Toward a Model of Organizations as Interpretation Systems
Communication and Trust in Global Virtual Teams
Dynamics of Bureaucracy
The Strength of Strong Ties
Practicing History
Changing Patterns or Patterns of Change
Cognitive social structures
Analytic strategies for longitudinal networks with missing data
Bridge decay
Decay functions
Toward ethical guidelines for network research in organizations
Missing data in networks
Where do intra-organizational advice relations come from? The role of informal status and social capital in social exchange
Social Media Use in Organizations
Do online communication attitudes mitigate the association between Facebook use and relational interdependence? An extension of media multiplexity theory
IM = Interruption Management? Instant Messaging and Disruption in the Workplace
Cultivating Social Resources on Social Network Sites
Location, Motivation, and Social Capitalization via Enterprise Social Networking
Homophily of Network Ties and Bonding and Bridging Social Capital in Computer-Mediated Distributed Teams
Studying Online Social Networks
Communication Processes for Virtual Organizations
Enterprise Social Media
Impact of telework on exhaustion and job engagement
Strong, Weak, and Latent Ties and the Impact of New Media
Disaggregating the Motives Underlying Tiarnover Intentions
Cohesive group detection in a social network by the segregation matrix index
The friendship network as a decision-making resource
The Statistical Evaluation of Social Network Dynamics
The Interaction Order
Bringing Social Worlds Together
| Unique citing works | 4 |
|---|---|
| Citations per year | 4 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 3 |