Cultural code-switching in high context global virtual team members
A qualitative study
Bibliographic Data
| ID | 12701488 |
|---|---|
| Authors | Norhayati Zakaria (0000-0002-3970-1694, University of Sharjah, Sharjah, United Arab of Emirates, corresponding author), Nursakirah Ab Rahman Muton (0000-0003-0552-5124, UOW Malaysia KDU Penang University College, Malaysia) |
| Year | 2022 |
| Volume | 22 |
| Issue | 3 |
| Pages | 487-515 |
| Publication date | 2022-11-10 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Cross Cultural Management (JOURNAL) |
| Journal identifiers | ISSN: 1470-5958 • E-ISSN: 1741-2838 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/14705958221137256 |
| OpenAlex | W4308697127 |
| Language | EN |
| Citations received | 6 |
| References cited | 67 |
Global virtual teams (GVTs) are a prevalent work structure that enable people to accomplish tasks across time, space, and cultural boundaries and perform cross-culturally. However, few studies have highlighted what exact behaviors enable GVTs to share knowledge effectively. Based on a qualitative study using semi-structured interviews with 22 respondents from various multinational corporations (MNCs) in Malaysia, we answer the following overarching research question: Why do high context members switch their communicative behaviors amongst foreign team members within global virtual teams? Our study provides detailed narratives of high-context team members becoming the behavioral “switchers” to collaborate and share knowledge with their foreign team members effectively. Our study defines and clarifies the concept of cross-cultural code-switching as a key behavior reflecting effective cross-cultural performance when accommodating foreign team members’ communicative behaviours by adopting (1) directness in speech, (2) openness during knowledge sharing, and (3) task-oriented aims. This study addresses several gaps in the field of cross-cultural management by extending Hall’s (1976) theoretical lens on high-context and low-context cultures, Molinsky’s (2007) cross-cultural code-switching concept in the context of the virtual work structure, and the criterion space surrounding cross cultural performance
Business · Context (archaeology · Knowledge management · Multinational corporation · Openness to experience · Political science · Public relations · Sociology · Virtual team · Computer Science · International Student and Expatriate Challenges · Knowledge Management and Sharing · Psychology · Social Psychology · Team Dynamics and Performance
Virtual Teams
Immediate or Delayed? Exploring the Processual Dynamics of Cross-Cultural Code-Switching Among High-Context Members in Global Virtual Teams
Exploring the impact of cultural diversity in global projects
National Identity in Transnational Life
How do Japanese and Chinese view each other? Understanding the meaning of low-context culture in intercultural communication
Investigating the Experiences of Cultural Code-Switching Among Black Middle-Class Professionals in South Africa
Contexts of Accommodation
The knowledge-creating theory revisited
Knowledge sharing in context
Cross-Cultural Code-Switching
Cultural Similarities and Differences in Social Inference
The qualitative content analysis process
Communication In Intercultural Interaction
Whether Codeswitching can Project Identity? —Relationship between Codeswitching and Identity among Malaysian Chinese University Students
Unraveling the effects of cultural diversity in teams
Knowledge sharing between different generations of employees
Code-switching in newly formed multinational project teams
Revisiting culture and language in global management teams
Cracking the cultural code
Cultural determinants of email communication styles
Intercultural Communication on Web sites
Team creativity/innovation in culturally diverse teams
In search of a cultural home
The relationship of individualism–collectivism and self-construals to communication styles in India and the United States
Cross-cultural influence on communication effectiveness and user interface design
Do bilinguals have two personalities? A special case of cultural frame switching
Qualitative Data Analysis
What do you do when you can't accommodate? Managing and evaluating problematic interactions in a multilingual medical environment
Qualitative Content Analysis
Cultural Differences and Switching of In-Group Sharing Behavior Between an American (Facebook) and a Chinese (Renren) Social Networking Site
Boundaries of Cultural Influence
Negotiating Biculturalism
The Influence of Cultural Individualism-Collectivism, Self Construals, and Individual Values on Communication Styles Across Cultures
| Citations per year | 3 |
|---|---|
| Citation span | 2024 - 2026 (3) |
| Highly cited | No |