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The Impact of Individual Differences and Group Diversity on Group Interaction Climate and Satisfaction

A Test of the Effective Intercultural Workgroup Communication Theory

Bibliographic Data

ID12910258
AuthorsJohn G Oetzel, John Oetzel (0000-0003-3188-776X, Russian State Agrarian Correspondence University, corresponding author), Virginia M Mcdermott, Annette Torres, Christina Sanchez
Year2011
Volume5
Issue2
Pages144-167
Publication date2011-12-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of International and Intercultural Communication (JOURNAL)
Journal identifiersISSN: 1751-3065 • E-ISSN: 1751-3057
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/17513057.2011.640754
OpenAlexW2089827924
LanguageEN
Citations received5
References cited36

This study examined individual- and group-level effects of culture and cultural diversity on group interaction climate and satisfaction. Employees from 41 workgroups completed self-construal, face concern, interaction climate, and satisfaction questionnaires. Though analysis of ethnic diversity indicated that group diversity was positively related to perceptions of interaction climate, and had no association with satisfaction, multi-level analysis indicated that as ethnic diversity of the group increased, members of majority and minority ethnic groups had different perceptions of interaction climate and satisfaction. Results demonstrate the importance of considering individual-level manifestations of culture, group-level diversity, and the multi-level combination for workgroup analysis

Construal level theory · Cultural diversity · Diversity (politics · Ethnic group · Perception · Sociology · Test (biology · Workgroup · Computer Science · Cultural Differences and Values · International Student and Expatriate Challenges · Psychology · Social and Intergroup Psychology · Social Psychology · Ecology

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Unique citing works5
Citations per year0,45
Citation span2015 - 2022 (8)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 5

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