Tales of challenge and resolution

Narratives of women middle managers in the South African public service

Bibliographic Data

ID12920970
AuthorsWillie Chinyamurindi (0000-0002-4139-4224, University of Fort Hare, corresponding author), Tinashe Chuchu (0000-0001-7325-8932, University of the Witwatersrand), Eugine Tafadzwa Maziriri (0000-0002-8047-4702, University of the Free State)
Year2021
Volume37
Issue2
Pages235-250
Publication date2021-10-18
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueGender in Management An International Journal (JOURNAL)
Journal identifiersISSN: 1754-2413 • E-ISSN: 1754-2421
PublisherEmerald Publishing Limited (PUBLISHER • GB)
DOI10.1108/gm-04-2021-0095
OpenAlexW3205815099
LanguageEN
Citations received2
References cited26

Purpose The purpose of this study is to investigate the challenges and resolution tactics of women middle managers in the South African public service. Design/methodology/approach A qualitative research approach using semi-structured interviews was used as a data collection technique. Narrative analysis was used with a sample of 20 women middle managers working within the South African public service. Findings Narratives of challenges faced by women middle managers in the South African public service included relational issues, with a subtle undermining of women managers, challenges rooted within the socio-cultural milieu – perversely undermining the experience of being a manager and challenges stemming from public service in general such as corruption, in turn, questioning the ability of women managers to handle such. In addressing these challenges, the women middle managers exercised three individual performative actions in response to the identified challenges. These include using direct confrontation, relying on networks for guidance and relying on indirect confrontation. Research limitations/implications Sample size challenges feature as a notable limitation including the research being conducted in only one political province of South Africa. Caution should be exercised when seeking to generalise the findings to other contexts. Practical implications Understanding the challenges and resolution tactics of women middle managers can be a useful precursor to management development interventions. Originality/value The study answers call for more processual career and management development studies that help understand not only challenges but also resolution strategies. This study illustrates both the difficulty of this and ensures opportunity for the advancement of women in management

Business · Language change · Middle management · Narrative · Originality · Political science · Politics · Psychological intervention · Public relations · Public service · Qualitative research · Sample (material · Service (business · Social science · Sociology · Value (mathematics · Computer Science · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Psychology · Marketing

Tools

Open DOI